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Social Media / ET 702 / Ethiopian Airlines / Twitter / Hijackings / Travel News / John Walton / Aviation / → All Tags
At Jaunted, we strive to bring you the news, not be a part of the news. Today, we did both, and we wanted to take some time to talk about that.
Thousands upon thousands of retweets and shares, and even more regurgitation by general media, of our early and comprehensive coverage of this morning's Ethiopian Airlines flight 702 hijacking started the week. The news of the situation first broke out and took hold thanks to the diligent research and tweets of John Walton, aviation journalist, former contributor right here at Jaunted, and current Director of Data for Routehappy.
The bulk of the action transpired online around 6:00am local time in Geneva, or midnight in EST. The Twitters of John (@thatjohn), and of our own Editor, Cynthia Drescher (@JetSetCD), quickly became the top source accounts for updates on the situation (even yielding a recommendation from Twitter's Director of Data, @smfrogers), despite being 4,000 miles removed from Geneva.
Social Media / Money / KLM / Facebook / Twitter / Travel News / Travel Tech / → All Tags
We've said it before and we'll say it again now: KLM consistently kills it on Facebook. Even beyond Facebook, the airline does stupendously across the board with social media, and it's no wonder considering they employ 130 social media "agents" to answer the approximately 35,000 interactions on Facebook and Twitter every week.
With so much online action, KLM is now set to up their game by accepting payments via Facebook and Twitter, for everything from flight bookings and seat reservations to flight changes and extra baggage.
Pet Travel / Emirates / Animals / Twitter / → All Tags
Have you ever flown with a pet? It can be a frustrating experience, not to mention expensive, but from time to time even four-legged and feathered friends need to go on vacation too.
This brings us around to the above photo, of two men traveling in economy class on a flight either to or from the middle east, who are enjoying a little in-flight entertainment, a little nap, and a little quality time with their falcons.
The image comes courtesy of @mrstrefusis on Twitter, who explains a bit further: "my friend who lives in the UAE sent it to me - I've asked him if it's something he saw himself or if he found it on t'interweb."
Now, next time we see a traveler trying to calm a yapping dog, we'll just be happy we're not sitting next to two birds of prey with very real claws and very real sharp beaks.
At this point we’re pretty familiar with using Twitter in the world of travel. Airlines use it, destinations use it, and of course we use it as well. However, one new user seems to be doing the Twitter thing right from the water, as sharks are now on social media down in Australia.
Those splashing, surfing, and swimming in waters over in Western Australia can now do so with a little less worry, as there’s a Twitter feed dedicated to alerting those to potential shark sightings in and around the area. The best part is that sharks are kind of using Twitter all on their own.
The top trending topic on Twitter Friday night was a cryptic inquiry: #HasJustineLandedYet?
To tell the story behind the hashtag is to sum up 12 hours of Twitter intrigue and outrage stemming from a single idiotic tweet by @JustineSacco.
Sacco, a communications director for media conglomerate IAC (representing brands like Vimeo, OkCupid, and Match.com), couldn't resist the urge to fire off a final tweet before boarding a 12-hour nonstop flight on British Airways from London to Cape Town, South Africa:
Going to Africa. Hope I don't get AIDS. Just kidding. I'm white!
Celeb Travel / JetBlue / Twitter / Jenny Slate / → All Tags
Celebs! They're just like us! Well, "us" in general, since we would probably never find ourselves in the messy predicament actress and comedian Jenny Slate (Parks and Recreation, SNL, Marcel the Shell) found herself in on a flight yesterday:
I'd like to apologize to everyone on @JetBlue flight 794 for throwing up on myself the plane, to thank the very kind staff, &to die of shame— jenny slate (@jennyslate) November 10, 2013
JetBlue's flight number 794 travels from Austin, TX to New York, NY, a popular route with filmmakers, musicians and others in creative industries.
Thanks to Slate's attention to detail and inclusion of the flight number in her tweet, @jetblue responded that they will go the extra mile to make sure the crew receives her thanks and appreciation.
Also onboard was fellow comedian and new author Rob Delaney, who also took the time to tweet an observation at JetBlue, to which JetBlue replied with their usual social media brilliance.
Ryanair / Airlines / Airline News / Twitter / LCCs / Social Media / → All Tags
The traditional approach of Irish LCC Ryanair - reviled customer-demeaning, customer-exploiting airline that it is - has been to avoid social media except in those precise cases where it can be used as a platform for the airline's celebrated douchebaggery. When travel bloggers label you literally the world's worst airline, getting feedback from customers probably isn't high on your list.
We actually once wrote a post musing about what a Ryanair Twitter feed might look like. One possibility we imagined at the time: "@BritishAirways is teh suck lolol!!1!"
After a super swanky 3-day wedding in San Diego last weekend, LeBron James and Savannah Brinson have surfaced in Rome, Italy.
It appears the high school sweethearts are spending their honeymoon visiting the city's ancient ruins and are loving every minute of it.
Social Media / Twitter / Airline Industry / British Airways / Lost Luggage / Bad Ideas / Travel Rants / → All Tags
The growth of Twitter has had an uneven effect on the airline industry and its relationship to travelers.
On one hand, it has enabled the development of a real-time concierge service that really does help customers. We've publicly tweeted about airline-driven mistakes, then gotten transfered to direct messages, and then gotten incoming mobile phone calls...and then gotten our problems resolved. There are articles and even studies about the effectiveness of airlines' Twitter war rooms.
On the other hand, there's something about Twitterand it's the same thing with Yelp and TripAdvisorthat transforms some people into gigantic douchebags. Or at the very least, it allows them to publicly highlight their douchebaggery in breathtaking ways. Let's take this gem of a userthe guy who paid $1,000 to promote a tweet attacking British Airways for temporarily misplacing his father's luggageas a case study.
Breaking News / Airport News / Airports / KIA / Nairobi Travel / Kenya Travel / Africa Travel / Twitter / NBO / JKIA / Kenya Airways / → All Tags
[Update 4pm EST]: The International Arrivals building was indeed the one on fire, and it has been destroyed enough to cause the airport to cease international flights. The airport has however reopened for cargo and domestic flights. An AP video (see below) states that the airport is looking to convert another airport building into a makeshift international terminal so that those flights may also resume sooner rather than later.
[Update 1:30am EST]: Kenya Airways has issued a statement via Facebook declaring that all their passengers are safe.
[BREAKING NEWS 1:10am EST]:
Reports are flooding in from social media and even from the BBC, that Nairobi's Jomo Kenyatta International Airport (JKIA/NBO) is closed due to a massive fire engulfing a building on airport property.
All passengers and staff have been evacuated and the airport is closed as of 7am local Nairobi time, although Twitter users reported that airplanes continued to land even after the Nairobi Fire Department's trucks arrived to tackle the blaze. There's no word just yet on if the fire has caused casualties or injuries, or even what the cause of the fire may be.
Only one major rumor has been confirmed by the airport, with this statement: "We confirm reports of a fire at JKIA affecting part of the international arrivals building and Unit 1 departures."
You've arrived. That was a long flight, wasn't it? You unpack, get settled in and finally sit still for a moment, only to have your balance tell you that you're still in motion.
The feeling of being in flight or sailing on water even though you're on solid ground typically manifests itself a few hours after disembarking from a long-haul flight, a cruise, a train trip or really any extended period where you've been in motion. We suffer from it quite regularly, especially after flights over 10 hours and any time spent on a ship. It's wholly unpleasant, but more of an annoyance and a sad reminder that the journey has come to an end.
Still, what do you call this sensation? We always just referred to it as "phantom motion," but it turns out that there are two official names:land sickness (for the feeling of being in flight) and sea legs (for the feeling of being on waves).
Social Media / Vine / Travel Videos / Airlines / Airline News / Twitter / → All Tags
Okay so Twitter's little video sharing app Vine has been around now for four months, and while it's been fun to play with, it hasn't quite caught on to turn any travel-related Vines viral. That said, several airlines have begun to test it out, and even use it in contests, such as when American Airlines awarded a Vine-r with a flight on their 777-300ER to London.
If you're at all curious to watch how airlines make this new social media tool work for them, or you'd just like to follow more Vine accounts in general, here's whose Vine-ing thus far: