Tag: southwest airlines

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False Advertising: Another Prime Example of Why the DOT is Annoyed with Airlines

May 30, 2014 at 3:25 PM | by | Comments (0)

We're not sure how cynical you are when it comes to airlines and their motivations/intentions, but we've got to believe that the Department of Transportation is getting pretty fed up.

Yesterday, it was announced that the DOT has fined Southwest Airlines for advertising false fares that didn't exist. The DOT caught Southwest in a lie when it found that none of the flights touting $59 fares actually offered seats at that price. In other words, it was your classic bait-and-switch sales pitch.

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Better Late Than Never: Southwest Launches Mobile Boarding Passes

May 29, 2014 at 12:27 PM | by | Comments (0)


After successful trial programs in Austin, Houston, and Dallas, Southwest Airlines has announced that mobile boarding passes are now available for all domestic flights across the United States.

Better late than never for the budget carrier, as it becomes one of the last major airlines to offer what has quickly become a standard service. Southwest does so many other things well, though, from its on-board drink specials to its best-in-the-biz boarding policy, we suppose we'll give them the benefit of the doubt and simply call this being fashionably late.

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Not Too Much Longer Now for AirTran, as Final Flight Date Set

May 27, 2014 at 9:23 AM | by | Comments (0)

We’re not going to pick on Southwest Airlines and their acquisition of AirTran, but we have to say that this airline merger has taken pretty much forever.

The process finally looks like it's wrapping up, as the combined carrier just announced when AirTran will be disappearing once and for all. Luckily there's still a few more months to slip AirTran safety cards before the brand says sayonara.

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This is Why Southwest's Boarding Procedure Makes So Much Sense

May 6, 2014 at 9:11 AM | by | Comment (1)

Say what you want about the fact that Southwest doesn't assign seats (that's a separate discussion), but the way the airline handles its boarding process is something we've really grown to appreciate.

We've all been involved in the traditional method that involves boarding zones. In theory, it is supposed to serve as a way to organize passengers and let them know when they should board. Unfortunately, it rarely results in any sort of organization. Nine times out of ten, a bottleneck ensues, creating a gauntlet of people hovering around and blocking the boarding lanes.

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Should Airlines Just Do Away with the Pre-Flight Safety Spiel?

April 17, 2014 at 8:28 AM | by | Comments (6)

By now, you’ve probably seen the footage of the Southwest flight attendant who made the mother of all mockeries of the safety briefing. Lots of flight attendants have put on such a routine in the past, yet few have been so transparent about their second-hand intentions. Most, we assume, are just trying to make a mundane, mandatory speech colorful and interesting. But according to this latest video’s description on YouTube, this flight attendant had a bigger vision: She wants to make an appearance on Ellen.

This writer is not even going to get into that last part, as it would only help her cause. I will tackle the bigger picture here, the well-known fact that even flight attendants aren’t afraid to advertise that the safety video is nothing more than a legal burden, that they think it’s an absolute joke, so much so that they’re consistently willing to go out on a limb to make fun of it, to joke around as if airplanes never have accidents, to refer to the lifejacket as a "teeny weeny yellow Southwest bikini."

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Southwest Airlines Gets with the Picture to Debut New Electronic Gate Displays

April 4, 2014 at 9:01 AM | by | Comments (0)

The average traveler is only going to glance at signage around a boarding gate a few times before heading out onto a flight. These signs flash information about connections, upgrades, reminders about rules and regulations, and where you might be on the standby list. Most airlines have had digital flatscreens for years and years, but that hasn’t been the case for Southwest Airlines.

Things are finally changing, and it's all positive for departing passengers. Up first for installations and improvements is Chicago-Midway, as the new gate displays have already started to arrive at the airport.

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What Airlines are Putting the Moves on Dallas' Love Field?

March 20, 2014 at 10:12 AM | by | Comments (0)

For almost 40 years, flying in and out of Dallas meant you had a couple different options when it came to airports: DFW, the major international airport further from the city or DAL, the airport just about 10 minutes from the city center.

If you've never heard of Love Field, or perhaps know it as "the small one," that's thanks to the limitations put in place by The Wright Amendment. The bill, passed by congress in 1978, limited the size, destination, and type of aircraft that could fly in and out of Dallas-Love Field. Flights within Texas and into the four neighboring states (Louisiana, Arkansas, Oklahoma, New Mexico) were all allowed. The Wright Amendment chased off most of Dallas' airline action to Dallas-Fort Worth International.

This October, however, the amendment will be lifted to end restrictions and Love Field will flourish with new airlines and routes. So who's due in?

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Finally, a Stand-Up Comedian Does a Bit About Boarding Southwest

March 11, 2014 at 1:04 PM | by | Comments (0)

When we flew Southwest the other day, we boarded the plane and sat in an aisle seat in row 10. When another passenger came and chose the window seat next to us, we started joking around. We talked about ways to keep that middle seat open. Should someone approach and attempt to sit down, we discussed several options that we thought might convince them otherwise, including the idea of starting to bicker back and forth and pretending to be a fighting couple as they sat down between us.

Putting on a skit like that was a longshot, but our row-mate did indeed employ a few tatics in an attempt to keep others at bay, from placing her bag on the middle seat, to talking on the phone, to standing up and rearranging herself in front of the middle seat as people walked by. Ultimately, the plane was not full and no one selected the seat, but, to her credit, lots of passengers bypassed our row when they could have easily sat down.

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Only One Airline Gives Free Rum Punch on Flights to the Cayman Islands

March 6, 2014 at 11:38 AM | by | Comments (0)

These days, the general consensus is that airlines nickel and dime you every chance they get along the way. This is true of most of the mainstream North American carriers, but as we discovered with Southwest's ever-running happy hours and free drink days, there are still airlines out there that give you bang for your buck. Or better yet, let you have some fun on their tab.

Cayman Airways' flights allow economy class passengers to check two bags for free, and they also feature a meal and complimentary Tortuga rum punch. Yes, free unlimited alcoholic drinks in a non-transatlantic international economy class. It's not heavily advertised, but if you look closely at the list of complimentary beverages, you'll surely find it.

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Free Drinks on Southwest Flights? Yes, But Only on These Dates for 2014

February 25, 2014 at 10:31 AM | by | Comments (0)

We thought this was pretty widely known, but recent conversations have revealed that it is apparently not common knowledge that Southwest Airlines offers a free first cocktail on a handful of days throughout the year.

Here is the complete list, starting with the next to occur, just FYI:

• St Patty’s Day (3/17)

• Mother’s Day (5/11)

• Memorial Day (5/26)

• Father’s Day (6/15)

• SWA Birthday (6/18)

• Independence Day (7/4)

• Chase Customer Appreciation Day (8/11)

• Halloween (10/31)

• Thanksgiving Day (11/27)

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Frontier Checks Your Carry-On and Other Things to Know Before Booking

February 12, 2014 at 7:29 AM | by | Comments (0)

It was the first time we’d ever experienced an airline go that far to enforce the size limitations of a carry-on, and to be honest, it left us with a bag of mixed feelings.

If Southwest is America’s budget airline, then Frontier is our low-budget airline, offering some of the best and most competitive fares out there to its destinations (we just got a $90 one-way from Denver to Wilmington/Philadelphia, for example, and remember our $49 trip into Trenton?). Like most airlines, Frontier charges for checked luggage, and even carry-ons in some cases (which can be avoided, see below), but the biggest surprise was its determination to police the size of the bags passengers are carrying on.

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American, Korean Air, and Southwest Bring Us All Kinds of New Routes News

February 7, 2014 at 8:51 AM | by | Comments (0)

Sometimes it’s hard to stay on top of all the new route announcements that come our way, so we’ve complied a little bit of a rundown below. As long as you can afford the fares, this should definitely help add to your passport stamp collection.

· American Airlines:
It looks like the new American Airlines is on the move again, as the carrier already has their eyes on the summer weather and some new flights. It sounds like they’re more than ready to move forward with new nonstop flights between Dallas-Ft. Worth and Shanghai, as the planes and people are set to hit the skies for the first time on June 11.

Daily flights will be an option aboard some Boeing 777-200s, and flights were opened up for your booking pleasure earlier in the week. In case you’re looking to call ahead to arrange a taxi—your flight will leave Dallas at just before 11am and will arrive at Shanghai's Pudong International Airport the following day at just before 3pm, all times local.

· Copa Airlines:
For those looking to head to Central America there’s a strong possibility that Copa Airlines will be flying toward your desired destination. It sounds like they’re ready to add more options to their route network, and they have their eyes on Florida. The plan is to do the nonstop thing between Fort Lauderdale and their hub down in Panama City.

The new flights should head into the clouds beginning on July 11, as Boeing 737-700s will do the flying between the two countries. This is destination number four for the airline in the Sunshine State, and overall they’re now flying to eleven destinations in the states.

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