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Put Your Hands Together For 'United Breaks Guitars' Part Two

The saga of the PR nightmare for United Airlines continues with the second installment of the 3-part music video series from a United passenger who had his guitar smashed by baggage handlers.

The music group, Sons of Maxwell, were headed on a week-long tour when they flew United through Chicago, and glimpsed their checked guitar cases being roughly handled on the tarmac. Sure enough, the lead singer's guitar was broken and required $1,200 in repairs. United refused to pony up any dough in retribution, and so Sons of Maxwell vowed revenge in the form of musical shame.

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Airline Hell / United / YouTube / Luggage / Travel Gripes / United Breaks Guitars / → All Tags

All Together Now: 'United Breaks Guitars'

We were tipped off to this funny video by Chris Elliott's Twitter about a band called Sons of Maxwell who were headed to Nebraska on a week-long tour. But at the airport in Chicago they actually witnessed the baggage handlers at United Airlines tossing the lead singer's Taylor $3,500 guitar which sure enough, arrived broken.

Frustrated by United's crappy customer service and refusal to do anything about the damage, Sons of Maxwell created a YouTube music video slamming United for their indifference.

The video sort of reminds us of the FreeCreditReport.com videos and at four minutes long, it's a tad lengthy for us busy internet readers but it's nice to see someone putting United in their place in a different way than just writing off a nasty letter. Oh and Sons of Maxwell are promising two more videos about this incident as well. United: We're awaiting your answer. Make it a video one too!

Related Stories:
· United Breaks Guitars [YouTube]
· United Airlines coverage [Jaunted