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United Airlines / United / Airlines / Airline News / Travel Tech / Tech Travel / iPhone / Apple / iOS / Flight Attendants / → All Tags
Sometimes it seems like everyone around you has the newest, best smartphone, and soon that feeling will include all the flight attendants onboard United Airlines. The carrier just announced that they’re ordering a boatload Apple's freshest offering to aid with in-flight service efficiency.
United was sold on the awesomeness of these little—well, big—devices, as the carrier is bringing the iPhone 6 Plus to 23,000 flight attendants. It's not a holiday present, however; the iPhones will be used to record retail transactions and other purchases aboard flights. Access to corporate email, intranet sites, and even policies and manuals will also be accessed through the new phones. United is even ditching the traditional printed safety manuals, as everything will now be right on the screen.
Frequent Flyer Miles / United Airlines / United / Airline Loyalty Programs / Dreamliner / Shopping Travel / Travel Tips / EWR / Airports / → All Tags
A few weeks ago, United began trialing a program at Newark Airport. It essentially allowed frequent flyers to redeem those hard-earned MileagePlus miles for food in some restaurants in the terminal. While it might be cool to just swipe your boarding pass and pay from your account, at about 1,000 miles for a glass of wine, the conversion rates aren't the most favorable.
This got us thinking that there are plenty of other United products better worth the miles than an overpriced meal in an overpriced airport restaurant...
United Airlines / United / Airlines / Airline News / EWR / Airports / Airport News / iPads / Travel Tech / Tech Travel / → All Tags
The folks over at the airline have just made a pretty big order over at the Apple Store, as they’re spending $120 million on new iPads and other gadgets to modernize bits and pieces of the airport experience. It sounds like the focus will be within Terminal C, as airline officials certainly recognize that their home at the airport is a little tired and certainly less than welcoming. We’re not so sure that travelers can be tricked by a little touch screen trendiness, but we shall see.
Airfare Deals / Brazil Travel / Azul / FLL / MCO / Budget Travel / South America Travel / Gol / TAM / Florida Travel / Airline News / David Neeleman / United / MileagePlus / United MileagePlus / VCP / → All Tags
Brazil is about to get a little early Christmas present. The country's third largest airline, Azul, started by JetBlue founder David Neeleman, has announced it will begin flying between the United States (Fort Lauderdale and Orlando) and Brazil as early as next month.
Our friends at The Flight Deal have discovered an unbeatable Azul deal for December, from Fort Lauderdale to Brazil, for $193 one-way in Economy or $510 one-way, in Business Class (reclining, not lie-flat), taxes included.
We're been a bit hesitant to promote the deal, since it's definitely going to be a headache for travelers who aren't completely confident in their ability to "hack" budget flights. In order to take full advantage of the Azul flight deals, you'll need to book through their Portuguese site, hunt-and-peck for valid dates, use a credit card with no foreign transaction fees, already have or obtain a Brazil visa ($160+ pp), be okay with arriving to an "alternative" airport, and be prepared to either pay much more for the return flight, or book a one-way home on another airline using frequent flyer miles.
Scared? Don't be. Just keep in mind that this is the infancy of budget flights between the US and Brazil, so the situation will only improve.
What to know to grab this deal:
In-Flight WiFi / United / United Airlines / WiFi / Tech Travel / Travel Tech / Airlines / Airline News / → All Tags
Good news for United flyers, as the airline is bringing its WiFi capabilities to even more planes. Now the cramped legroom and narrow cabins of all those United Express regional jets will be slightly improved, since they're next to have the switch flipped on in-flight WiFi.
Installations will start sooner rather than later, and the fleet is expected to be finished at some point next summer. All in all they’re looking to install the wires, cables, and antennas on over 200 planes. WiFi of course will be a great option, but the up in the air connectivity should also work for their snazzy streaming service too—check out our thoughts on that.
In-Flight Entertainment / United / United Airlines / Airline / Airplanes / In-Flight WiFi / iPad / Travel Tech / → All Tags
Just about a year ago, Virgin Australia launched their cool new wireless BYO-device entertainment system. It was thought that this would be the wave of the future, as more travelers armed themselves with iPads.
Now we're excited to announce United has begun testing a similar system on this side of the Pacific. On a recent flight from Chicago to Fort Lauderdale, we were lucky to score a plane equipped with beta-test of this technology.
As a regular passenger, we received an email from United two days before departure, with the info that we'd be on a plane with this system. The email was similar to their webpage explanation, and it detailed how we could trial the entertainment choices by streaming them to our own iPad, iPhone, or laptop. By simply downloading the free application from the Apple App store, we would be able to enjoy hours of movies and television shows from gate to gate.
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Yesterday, Will.i.am took to Twitter to complain about United Airlines but he didn't receive much sympathy from his fans.
The rapper arrived at the airport 45 minutes before an international flight from New York to China, only to find his seat had been given away.
Standard economy seats on United
Three times this week have flights been disturbed by passenger fights over the right to recline, and three times this week have the situations proved petty. Alas, it's a hot topic and the details of that initial confrontation (which was so bad as to divert the plane) continue to leak.
Our friend Scott Mayerowitz of the Associated Press spoke with Mr. James Beach, better know to the internet as "Knee Defender Man," who, though repentant for some of his actions once the issue escalated, states that he still plans to use the Knee Defenders on future flights.
The article manages to tell a clearer story of what exactly happened in that United flight from Newark to Denver, which diverted to Chicago because of the argument. It's well worth a read, especially as Mr. Beach's explanations only serve to dig his hole deeper. Take, for example, this:
United / United Airlines / Airline News / Airlines / ORD / Checked Baggage / Luggage / Baggage / → All Tags
Practice your sticker skills before heading off to the airport, as one of the country’s largest carriers is going the DIY route when it comes to baggage tagging.
United Airlines just started offering self-service bag tagging over at Chicago-O’Hare in an effort to speed up the check-in process at the airport. The airline’s angle is that it provides more options for customers looking to do things for themselves, and it will free up agents to help out those flyers that have questions or need a little more assistance.
People are crazy. That is the one thing to keep in mind as we start in on this week's tale of ridiculous behavior on an airplane.
Sunday's United flight 1462 from Newark to Denver was forced to divert to Chicago-O'Hare after a mid-air argument erupted over legroom. The two partiesa man and woman, both coincidentally aged 48 came to harsh words over the man's use of "Knee Defenders" to prevent the woman seated in front of him from reclining.
Knee Defenders (pictured in use, above), are a $21.95 pair of doohickies designed to fit between a meal try and the seat it's attached to, which inhibits the recline of said seat. They are unofficially prohibited by airlines, and Knee Defender itself recommends doing the decent thing of providing a "courtesy card" to explain the use of the devices to the effected parties. Alas, it is apparent that such common decency was absent on this United flight.
On the tail of the news from our sis HotelChatter that Hyatt has begun offering Uber's services from within its own app, United announced yesterday that it would also partner with Uber to help its customers get to and from the airport.
Uber's services will soon be embedded in United app's menu or in the "My Reservations" card on a current reservation. Here, still within United's app, information on Uber rides will be displayed, including types of available vehicles, estimated wait times, and prices. Once a customer selects a ride, they will automatically be transferred to the Uber app to complete the transaction. Or, if the person does not have the Uber app, to the Uber website to sign up for an account.
Mobile Apps / United / Airline News / Travel Tech / Passports / → All Tags
Two days ago, when checking in for a flight from Denver to Guatemala City on the United app, we were unable to obtain a mobile boarding pass and had to check in at the desk upon arriving at the airport.
The reason for this is that a passenger's passport must be verified before a boarding pass - regardless of whether it's paper or mobile - can be issued on international flights. Surely, you're familiar with the self check-in kiosk that makes you scan your passport, and that send you to the desk agent when it malfunctions.