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Put Your Hands Together For 'United Breaks Guitars' Part Two
The saga of the PR nightmare for United Airlines continues with the second installment of the 3-part music video series from a United passenger who had his guitar smashed by baggage handlers.
The music group, Sons of Maxwell, were headed on a week-long tour when they flew United through Chicago, and glimpsed their checked guitar cases being roughly handled on the tarmac. Sure enough, the lead singer's guitar was broken and required $1,200 in repairs. United refused to pony up any dough in retribution, and so Sons of Maxwell vowed revenge in the form of musical shame.
Tags: Airline Hell / United / YouTube / Luggage / Travel Gripes / United Breaks Guitars / → All Tags
All Together Now: 'United Breaks Guitars'
We were tipped off to this funny video by Chris Elliott's Twitter about a band called Sons of Maxwell who were headed to Nebraska on a week-long tour. But at the airport in Chicago they actually witnessed the baggage handlers at United Airlines tossing the lead singer's Taylor $3,500 guitar which sure enough, arrived broken.
Frustrated by United's crappy customer service and refusal to do anything about the damage, Sons of Maxwell created a YouTube music video slamming United for their indifference.
The video sort of reminds us of the FreeCreditReport.com videos and at four minutes long, it's a tad lengthy for us busy internet readers but it's nice to see someone putting United in their place in a different way than just writing off a nasty letter. Oh and Sons of Maxwell are promising two more videos about this incident as well. United: We're awaiting your answer. Make it a video one too!
Related Stories:
· United Breaks Guitars [YouTube]
· United Airlines coverage [Jaunted
Tags: Airline Hell / JetAmerica / Flight Delays / Customer Service / Travel Gripes / → All Tags
Minister, Hopeful Lawyer and Others Forced to Pay More Thanks to JetAmerica
UPDATE: More new "grievances" have been filed below.
Last week when we broke the news that JetAmerica would be canceling its flights, less than 11 days before they were scheduled to take off, we asked readers who had booked a JetAmerica flight how this delay would affect them. And several of you wrote in to tell us just how inconvenient this all was.
We'll be posting some of the letters after the jump, but before we get into that we are thinking that JetAmerica's refund of the passengers' flights is not enough. Because flights typically tend to be more expensive when you book under 14 days before your desired departure date, we think JetAmerica should refund the passengers' difference in price for the new flight as well.
For example, if you paid...oh let's say...$89 for a flight on JetAmerica but because of the cancellation, you had to pay about $250 on another airline, JetAmerica should pay the $89 and the difference which would be $161. Just something JA should think about. Now onto the stories....
