Tag: SkyMiles

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Delta's Change to its Frequent Flyer Policy is the Latest Attack on the Budget Traveler

February 27, 2014 at 2:56 PM | by | ()

When we first heard the news that Delta would be changing its frequent flyer program to reduce the value of discount fares, we said aloud, "Do airlines ever make decisions with the good of the customer in mind?" From the other side of the room, someone said, "Yup... the high-paying ones!"

No truer words have ever been spoken. We've been very critical of airports who seem to forget about the budget traveler when they redevelop and add amenities, but this takes things to a whole new level. Delta's announcement is heard loud and clear: It doesn't want no stinkin', cheap-o travelers.

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Delta Disappoints With a No-Notice Change to Its SkyMiles Program

November 11, 2013 at 8:25 AM | by | ()

If you follow the wild and wacky world of frequent flyer points, miles, and redemptions, it’s been a little bit frustrating this year. Some major hotel chains—cough, Hilton—have pretty much dropped the bottom out of their programs, and airlines have also been tweaking and trimming things to their own business benefit. The latest to screw things up are the suits over at Delta, as they just announced—with no notice—changes to the redemption levels with the SkyMiles program.

The funny thing is that just a few months ago Delta changed things up for the worst, but apparently they couldn’t wait until the summer of 2014 for things to take effect—so they made some new changes starting immediately. Those looking to redeem an award ticket for travel before February 1 will still be under the old rules, but trips in the spring, summer, fall, and future will be subject to the new charts.

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Fly Economy, Enjoy Premium Perks for $199 with Delta's New 'Smart Travel Pack'

September 13, 2013 at 11:23 AM | by | ()

Earlier this year, travelers found that if they went through the steps of booking and purchasing a flight on Delta, that the website would quickly enter upsell mode, offering "trip extras" like extra SkyMiles and a Gogo in-flight WiFI pass for a few extra dollars here and there.

Now we have good news and bad news. The good news is that Delta finally organized all this into one nice and neat add-on called "Smart Travel Pack." The bad news is that they'll still charge extra for it, $199 per person, to be exact.

For travelers all the way back in Economy looking for some premium perks without paying double or more to upgrade, the Smart Travel Park may be a nice indulgence, or a truly smart move depending on if there's luggage to be checked and extra legroom desired.

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Pan Am's Iconic JFK Terminal Will Definitely Head to the Big Airport in the Sky

October 18, 2012 at 4:37 PM | by | ()

The length of Terminal 3 as viewed from its replacement: the extension of Terminal 4

Before moving forward, we look back a moment at the iconic Worldport (Terminal 3), former JFK Airport home of Pan Am and current roof over much of Delta's JFK operation.

Since early 2010 we've known the end was nigh. Delta plans to demolish the building after moving into their massive expansion of the neighboring Terminal 4, which will all go down in May 2013 and which we'll tell you all about tomorrow.

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Inside the Delta SkyClub at JFK Terminal 3

November 23, 2010 at 9:28 AM | by | ()

When you're faced with 14+ hours of sitting still while flying direct from New York to Tokyo, a visit to a nice airport lounge seems like your last chance to really make lemonade of lemons. You might have to be crammed into your seat for the flight with no seat back TVs, but at least you can grab some lunch and a cocktail first, right? Well, only if you pay for it and get to the lounge early enough for a seat; Delta's SkyClub at JFK Terminal 3, near Gate 6 is passable, but it's nothing to write home about, let alone pay extra for.

We fly Delta every so often and thus we occasionally visit one of their lounges. In this instance, we purchased a 1-day pass when Groupon was offering it for 50% off, priced then at $25. For that, we should at least get more than 3 Pretzel Flipz, a seltzer and 2 biscoff cookies, right? Wrong, because that's pretty much it.

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