Tag: KLM

View All Tags

/ / / / / / / / / / /

KLM's Newest Employee is the Cutest Airport Helper Ever

September 24, 2014 at 12:42 PM | by | Comments (0)

Do you like doggies?

What about traveling to Europe?

And you appreciate having lost items returned to you, right?

If you've answered a hearty "yes" to the questions above, then the video below was meant for you. It highlights the newest customer service innovation at KLM: an adorable dog named Sherlock with the ability to sniff out items forgotten on planes to reunite them with their rightful owners within the confines of Amsterdam-Schiphol Airport.

That's pretty much all there is to it, since the magic is really in the beautiful film. Enjoy, but do so knowing that was a one-time thing, and Sherlock isn't going to be a permanent member of KLM's team. For your real lost & found queries, there's always KLM's 130 social media agents ready to help.

[Video: KLM]

/ / / / / / / / /

'Humans of New York' Takes on the Airport

September 3, 2014 at 1:33 PM | by | Comments (0)

Humans of New York, the photography project with nearly 10 million Facebook fans, 1.6 million Instagram followers, and a bestselling book, went international this season. The man behind HONY, Brandon Stanton, headed out with UNICEF on a 50-day trip through 10 countries, designed to apply his style to a broader (and certainly more war-torn) base.

HONY also has another current international connection, as KLM has been inspired enough to adapt the Humans of New York style in the creation of their "Citizens of the Airport" (COTA) series. Through portraits and small interviews, the airline gets up close with individual travelers at Amsterdam-Schiphol Airport to learn a little of their life around each particular journey.

more ›

/ / / / / / / / / / / / / /

Happy Birthday, Aviation: Many Airlines Celebrating Major Anniversaries in 2014

July 21, 2014 at 12:44 PM | by | Comment (1)

Ever heard of the St. Petersburg-Tampa Airboat Line? We're guessing probably not, but the Smithsonian sure has; the seaplane carrier is classified as the world's first airline, which inaugurated commercial air service in 1914 when it took off with one paying passenger. It may have been a short journey (only 23 minutes!), but the Airboat Line's impact extends to today as commercial aviation has become a $2.2 trillion dollar industry, employing over 57 million people.

In 2014, the world celebrates 100 years of commercial air travel, but that's not all.

In this last century, airlines and airplanes have evolved into a fact of everyday life for travelers, and some of the pioneering companies will mark milestones this year. Here's who to wish "happy anniversary":

more ›

/ / / /

Inside the Amenity Kit: KLM's Designer Collab for World Business Class

June 3, 2014 at 2:03 PM | by | Comments (0)

We come across some downright awesome airline amenity kits in our travels, and the surprises of each zippered pouch can often make or break comfort on a premium flight. With this in mind, here's to our new series: Inside the Amenity Kit, wherein we unzip, unwrap, and expose the loot inside:

In keeping with their commitment to promoting Dutch design, KLM partnered with fashion designer duo Viktor & Rolf in the creation of amenity kits. Each contains the basics for enhanced in-flight comfort, but they differ for male or female in zip pouch color. The strap which wraps around the kit then clips on the side to transform the bag from an amenity kit to reusable wristlet. The designs change each year, so you're looking at the 2014 pouches in these photos.

Passengers traveling on intercontinental flights in World Business Class will be given these bags at the start of the flight, and they won't be the only little presents along the way. Don't forget the end-of-flight goodbye gift of KLM's signature mini Delft houses filled with genever.

more ›

/ / / / / / /

KLM's 130 Social Media Agents Will Now Happily Book That Flight for You

February 12, 2014 at 2:30 PM | by | Comments (0)

We've said it before and we'll say it again now: KLM consistently kills it on Facebook. Even beyond Facebook, the airline does stupendously across the board with social media, and it's no wonder considering they employ 130 social media "agents" to answer the approximately 35,000 interactions on Facebook and Twitter every week.

With so much online action, KLM is now set to up their game by accepting payments via Facebook and Twitter, for everything from flight bookings and seat reservations to flight changes and extra baggage.

more ›

/ / / / / / / / / / /

How Five Airlines are Sharing Special Extras to Celebrate Christmas

December 12, 2013 at 10:05 AM | by | Comments (0)

Flying during the holiday season is frustrating at best, and you can better believe that the airlines and airports know travelers aren't exactly happy to be paying top dollar for packed flights, likely during winter weather. Thus, airlines attempt to create smiles for the season by introducing little festive touches to their inflight service.

The littlest things can go a long way to get passengers in a positive mood. Here is the list of those airlines going the extra mile, getting into the spirit, and giving back to their passengers with something special:

more ›

/ / / / / / / / / / /

A First Look at KLM's New World Business Class, Taking Off on 747s

November 13, 2013 at 10:38 AM | by | Comment (1)

The Dutch are good at many things—making cheese and growing tulips would be traditional examples, but a much more modern one is their ability to provide a good lay.

Wait a second. We’re not talking about Amsterdam’s infamous red light district; shift focus across the city to Amsterdam’s Schiphol Airport and the KLM aircraft buzzing around it, where passengers are now enjoying a good lay…all the way back in lie-flat seats. It’s here you’ll find the current palette for Dutch talent, in the features and service of KLM’s brand new World Business Class.

Where once buying a Business Class ticket on KLM meant reclining just enough for a comfortable nap, it’s now all about the lie-flat bed and a proper snooze. In fact, some 70% of business class used to be awake for the full, hot breakfast before arrival; the new seats mean more sleeping in, however, and the uptake on breakfast is down to 20%. We’re living proof of this; we drooled in deep sleep and awoke to the farmland of Holland, with only enough time before landing to scarf down a cinnamon roll.

more ›

/ / / / / / / /

New Routes News from JetBlue, KLM, and Scoot This Week

November 1, 2013 at 8:42 AM | by | Comments (0)

Sometimes it’s hard to stay on top of all the new route announcements that come our way, so we’ve complied a little bit of a rundown below. As long as you can afford the fares, this should definitely help add to your passport stamp collection.

· KLM:
Good news for those flying from—or through—Amsterdam, as KLM Royal Dutch Airlines is getting ready to send some of their beautiful blue planes to some new destinations. If you want to get technical it’s KLM Cityhopper doing the flying fun with Embraer 190s, as they’re connecting Amsterdam with nonstop service over to Florence. Things started up earlier this week, and the flights will run twice daily on Mondays, Wednesdays, Fridays, Saturdays, and Sundays—Tuesdays and Thursdays just have one flight per day. We don’t know about you, but we certainly can’t complain about a few days in Amsterdam followed by a few days in Florence.

· Austrian Airlines:
Lots of moving and shaking from the planes and people over at Austrian Airlines, as the carrier is getting ready to start boosting some of their international options. Beginning on July 2 of next year, they’re doing the nonstop thing between Newark and Vienna with a little help from some Boeing 767s. These flights will run five times per week, and they’re not done here. Austrian Airlines is also adding bigger planes—Boeing 777s—to their flights out of Washington Dulles, and they’re adding more back and forth frequencies out of Chicago-O’Hare.

more ›

/ / / / / / / /

Surprisingly Yummy Airline Meals: KLM's Local and Sustainable 'From Holland' Menu

October 28, 2013 at 4:01 PM | by | Comments (0)

We have all had a terrible meal on a flight before. In fact, we have shown you some of the sadder trays slid in front of us. With this new series of amazing airline meals, we can revel in the airline culinary delights and give kudos to the airlines that got it right.

The months of October and November are very special in KLM World Business Class on intercontinental flights from Amsterdam. It's now that, for the past four years, the airline has celebrated the "From Holland Festival," a time of hyper-local onboard offerings to highlight Dutch heritage and specialties.

It's thanks to this festival that, on our KLM flight from Amsterdam to JFK last week, we ate the best beef entree we've ever had on a plane. It was tender, flavorful and not gray! It's no wonder, too, since the "braised beef accompanied by potato mousseline with onions, carrots, green asparagus and mushrooms" is a dish by Onno Kokmeijer, Executive Chef of Ciel Bleu restaurant (with two Michelin stars!) at The Hotel Okura Amsterdam.

more ›

/ / / / / / /

The Little Things: Tiny Delft Blue Houses for KLM Business Class

October 9, 2013 at 1:33 PM | by | Comments (0)

In the midst of the bustle of travel, it's all too easy to overlook the details. We're talking about special touches others have stressed over just so you can enjoy a unique experience, whether you know it or not. Every so often we'll highlight The Little Things like this, so now you will know.

The Little Thing: Business Class passengers on KLM are given collectible miniature Delft blue houses.

It used to be that taking an international flight meant receiving gifts of complimentary playing cards, stationery (for composing all those mid-flight telegrams), and other niceties to pass the time. These days, even passengers paying top dollar to fly in First Class are lucky to enjoy a minimal amenity kit and an extra flute of champagne. One exception is KLM, who continue a 60+ year tradition of handing out special ceramic mini Delft houses to their Business Class passengers.

more ›

/ / / / / / / /

KLM, JetBlue, and Delta Lead This Week's New Routes News

September 27, 2013 at 8:20 AM | by | Comments (0)

Sometimes it’s hard to stay on top of all the new route announcements that come our way, so we’ve complied a little bit of a rundown below. As long as you can afford the fares, this should definitely help add to your passport stamp collection.

· TAM:
Those flying to down to Brazil have some more options this week, as TAM has now added a second round-trip flight between Sao Paulo and New York-JFK. Right now they already do the back and forth once daily, but the new flight will add to that existing service. The second flight will operate on Mondays, Thursdays, Saturdays, and Sundays, and it’ll depart from JFK at around 9:30am and arrive in Sao Paulo just before 8pm—all times local. For those interested in the ride, it’s going to be Boeing 777-300s doing all of the flying fun.

· KLM:
More new flights to South America this week, as this time it sounds like KLM is the carrier getting ready to start up a new long haul flight. This will be destination number nine for the carrier in South America, as KLM looks to fly between Amsterdam and Santiago, Chile. The new flights are scheduled to start doing their thing on February 2, and it will be Boeing 777-300s doing the flying. Flights will run from Amsterdam on Tuesday, Thursday, and Sunday with a stop in Buenos Aires on the way. Flights headed back to Europe depart on Monday, Wednesday, and Friday.

more ›

/ / / / / / /

Try Your Hand at Running an Airline with KLM's 'Aviation Empire' Game

June 21, 2013 at 9:30 AM | by | Comments (0)

Just what we all need—another game to consume our lives and eat up even more time. Luckily this new addiction comes from the masters of airline social media, KLM, who've realized that travelers may want to do more than simply fly on their planes, but perhaps try a hand at running the entire airline.

"Aviation Empire" is quite robust for a free game, ranging from choosing your own fleet and destinations to outfitting your own airport. The game will give any frequent flyer the opportunity to toy with the inner workings of the airline industry and, using social media as a launchpad, it will host a community of 'airline CEOs' trying to fly high in the competitive industry. Players can run their virtual airline, themed after the Royal Dutch fleet, on both iOS and Android mobile devices.

more ›