Tag: Airline News

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10 Airlines Already Up and Running With Apple Watch

April 29, 2015 at 9:05 AM | by | Comments (0)

The Apple Watch has arrived, and airlines across the globe have been quick to update apps and software to take advantage of all the new features. Here's ten airlines already up and running with the latest and greatest in fashion technology:

Delta
· Fly Delta for Apple Watch allows you to keep track of your time to departure and arrival, as well as gate and baggage carousel information
· Any eBoarding passes that you save to Passbook will automatically be available on Apple Watch, so just scan your wrist at that gate and go

American Airlines
· Version 4.0.0 is here, and that brings support for Apple Watch
· Sounds like you need to swipe "Keep Me Logged In" on your phone, and then your wrist will show you everything from updates on upcoming trips and check-in to connecting gate and baggage claim information

British Airways
· Your Apple Watch won't skip a beat when crossing the pond, as scheduled departure times, flight status, and weather at your destination are just a few of the features
· Gate change information should also update in real-time, so just check your watch every once in a while while waiting in line for an airport snack to stay up-to-date.

United Airlines
· United calls out a lot of perks and features, but they don't specifically make mention of all the Apple Watch goodies
· Check reservations and flight status right from the face of your watch

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Boeing Bummer: Fewer 787s Coming To America

April 28, 2015 at 8:56 AM | by | Comments (0)

Bad news for those looking to score a trip aboard a Boeing 787 Dreamliner here in the nifty fifty, as a couple of carriers are changing up their plans and orders as apparently the latest isn’t necessarily the greatest.

United has a whole bunch of 787s on order, and that’s in addition to the ones they’re already flying. According to the Associated Press and ABC News, United is pretty cool with the 787; however, they’re just looking for something a little bit bigger for certain routes. Boeing will still be their bird of choice, as the plan is to trade in some of the 787s for Boeing 777-300ERs. All in all they will be reordering ten of the different planes—hey, at least they didn’t call Airbus!

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Airlines Are Making Record Profits... So Why Does Customer Experience Still Suck?

April 27, 2015 at 3:54 PM | by | Comments (0)

For so many years, the often-heard excuse for poor experiences aboard airlines was always about money. Why did they stop serving food? Why are there more seats on board? Why have routes disappeared? Why are they charging for bags? It was because the airlines were poor, or about to be poor, and were doing the best they can to make ends meet.

Well, recent reports from Fortune and the New York Times are suggesting that it's time to change that tune, because, first and foremost, airlines are not poor anymore.

According to the Dallas Morning News, American Airlines made a profit of $1.2 billion in the first quarter of 2015, crushing its previous first quarter profit record of $480 million. In January, USA Today provided more details about airlines' soaring stock prices and historic 2014 profits.

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New OneJet Airline Offering 2 Additional Routes Starting in May

April 27, 2015 at 10:45 AM | by | Comments (0)

Indianapolis-based OneJet, a new airline focusing on "demand responsive" regional nonstop routes, began operations on April 6 with flights between Milwaukee and Indianapolis. The company recently announced that starting in May it will also offer flights between Milwaukee and Pittsburgh and Indianapolis and Pittsburgh.

All flights will feature the Hawker 400 aircraft, fitted with seven passenger seats, operated by OneJet's regional partner, Pentastar Aviation. Unlike other airlines operating small aircraft under a public charter arrangement, which usually operate from a private terminal, OneJet flights use the regular terminals and gates of the airports to which it flies.

The nonstop service from Milwaukee to Pittsburgh will start May 4 while the Indianapolis – Pittsburgh route begins May 11; both will be offered four times weekly Monday through Thursday with return service. Tickets on OneJet are available for purchase through select corporate and online retailers, including American Express Global Business Travel and Expedia.

[Photos: OneJet]

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JetBlue Recycles Old Uniforms Into New Carry-Ons

April 23, 2015 at 11:25 AM | by | Comments (0)

Now there’s a way to carry your love for JetBlue with you all day long, as USA Today reports that the carrier recently donated a whole bunch of old uniforms, fabrics, and other leftovers in hopes of helping the textiles finding a second life. Thankfully the folks over at the Manhattan Portage were up for the challenge, and they have been busy upcycling things into all kinds of new goodies.

Carry-on bags, totes, messenger bags, and more are now all available, and if you want to get something for us—we kind of like the cute little toiletry bag. All in all there are five new options from which to choose, and they’re all part of the JetBlue Uniform Bag Collection with items starting at $39.

Jackets, rain pants, and flight attendant shirts are just some of the materials getting the recycling treatment, and we have to say each looks pretty darn nice. No word on if bringing one with you on your next JetBlue flight will get you anything special, but we wouldn't be surprised if you scored a smile from the crew.

[Photo: Facebook / Manhattan Portage]

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You Won't Believe What Ryanair Has Done Now

April 23, 2015 at 10:17 AM | by | Comments (0)

We have some good news and some bad news. First, the bad news: hell hath officially frozen over. This week Ryanair debuted their newest service feature, and—here's the good news—it's not another fee! The addition is actually just an official blog (named "Into the Blue") from the notoriously ultra low-cost airlines based in Ireland.

Why do we say hell's frozen over? Well, for years Ryanair maintained positions of not engaging with their customers, eschewing everything from social media to a website with even a shred of consideration for the user experience. But things have changed, beginning with Ryanair's joining Twitter in late 2013, which was quickly followed by a clean redesign of their site. The airline then ditched their annual calendar of bikini-clad flight attendants, and promised a more family-friendly approach in the future.

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United Says 'Drinks On Us' For Those Traveling Overseas

April 23, 2015 at 9:05 AM | by | Comments (0)

Hungry travelers, take heed. Your summer travel just got that much better if you’re heading overseas with United, as the carrier is upgrading and improving some of their in-flight food and beverage offerings.

Eating beforehand is probably still a solid recommendation for those flying in coach, but it does sound like United is making some kind of effort to provide economy passengers with a little more than the usual cabin fare. Beginning June 1 the carrier will introduce a three-course meal — or their version, at least.

Things will begin simple enough with some kind of variation of cheese and crackers. Main course options will include things like Tuscan ravioli and udon noodles with stir-fried vegetables, and all these entrées will be accompanied by salad and bread. After choking things down making a happy plate dessert will be provided, as gelato, mousse, and ice cream will all be in the rotation.

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Say Aloha To Hawaiian Airlines' Locally Inspired Amenity Kits

April 22, 2015 at 11:20 AM | by | Comments (0)

Accidentally abandon your toiletries on the nightstand while you were scrambling to pack? Worry not. Traveling to Hawaii just got even better, as Hawaiian Airlines is boosting their in-flight offerings with some snazzy new locally inspired amenity kits. The airline is partnering up with one of Hawaii’s most popular clothing designers—Manuheali‘i—to create a new pattern that reflects the scenery of the Hawaiian Islands. Think teals, light greys, and a banana leaf look.

Those heading back and forth between other states will unfortunately be out of luck. With a couple exceptions, these new amenity kits will only be available to those flying internationally with the carrier.

But it doesn't matter where you sit. Thankfully, things are rolling out to both those seated up front and those in the back. Passengers in the main cabin will receive a pillow box, eyeshades, headphones, and some earplugs—not too shabby.

Those in the business class cabin get a few more goodies, as they can expect socks, a bamboo comb, Lōli‘i skincare products, and a pen—perfect for those landing cards.

[Photo: Hawaiian Airlines via The Design Air]

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Snooze News: Napping Baggage Handler Becomes Accidental Stowaway

April 20, 2015 at 10:57 AM | by | Comments (0)

We've heard of people being fired for sleeping on the job. But this is on another level. Several thousand feet higher, in fact.

One contract employee of Alaska Airlines has been banned from future work with the airline after taking a little bit of a nap on the job—and in a really bad location.

The baggage handler needed to take a quick break, and thought catching a little shuteye inside the baggage hold of the airplane was a good idea. Any guess what happened next? Bingo! The individual was trapped inside the belly of the plane as Alaska Airlines flight 448 departed from Seattle, bound for Los Angeles.

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The Envelope, Please: Check Out This Year’s Award-Winning Premium Airline Cabin

April 20, 2015 at 10:30 AM | by | Comments (0)

"And the award goes to..."

Sadly, Tina Fey and Amy Poehler weren't in attendance. But there were some seriously celeb-ready cabin accommodations recognized at this year's Crystal Cabin Awards, the Aircraft Interiors Expo's annual honors for excellence in aircraft interior innovation. (Read: Cool cabins.) The awards are given out by an international panel comprised of 20 academics, engineers, aircraft manufacturers, and industry journalists.

This year's winner of the "Premium Class & VIP" category was Etihad and its new A380, which has an "upper deck" that features three distinct passenger experiences: The Residence, a private three-room cabin with a living room, bedroom, and bathroom (cue the MTV "Cribs" theme); First Apartments in First Class, which are much larger than First Class Suites and have a separate bed and armchair; and lightly furnished Business Studios in Business Class that offer 20% more space than typical Business Class. (This year's Crystal Cabin Awards were also doled out for categories like "Greener Cabin, Health, Safety & Environment," "Industrial Design & Visionary Concepts," and "Passenger Comfort Systems," among others. Check out all the winners here. )

As for the A380: Want to see what all the hype is about? We previewed this aircraft when it was launched and released at the end of last year (alongside a look at the airline's spiffy new uniforms). But here again is a glimpse inside the now award-winning cabin. Click on the photo groups and follow the links for larger versions of each image.

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Better Late Than Never: Ryanair Joins Instagram

April 16, 2015 at 3:17 PM | by | Comments (0)

A Boeing 737 overlooking #DublinsFairCity #Ryanair30 #boeing #avgeek #nofilter 😁

A photo posted by Ryanair (@ryanair) on


Let's talk about Ryanair for a moment. Hold your groans, as this news from the Irish low-cost airline is actually kind of fun...albeit extraordinarily overdue.

Ryanair has officially joined Instagram.

As part of the airline's campaign to talk with instead of just at customers, they've slowly but surely tested the waters of social media, joining Twitter in late 2013 and ramping up promotion of their low fares via this channel over the couple years since. That must have proved successful enough to pay an employee to post a few photos here on there on Instagram. Welcome, @ryanair.

One day in, it's obvious Ryanair is embracing the channel, making all the newbie mistakes of one enthralled by the app (horizontal cropping, over-filtering, and posting blurry photos of old photos).

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Airlines Need to Get More Creative When It Comes to The Passenger Experience

April 16, 2015 at 10:35 AM | by | Comments (0)

The airline industry's Passenger Experience Conference took place this week in Germany. The host city, Hamburg, is an excellent place to begin partying at five in the morning, but the tone of the meeting's message was a bit more serious.

During the opening and closing ceremonies, airlines were called upon "to stop their preoccupation with providing airline passengers with packaged entertainment and open up their minds to the wonders of the world above which they are travelling." What does that mean exactly? The wire story from the event being passed around the Internet says it best:

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