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Travel App Review: ClaimAir Uncomplicates Airline Compensation

September 4, 2014 at 12:30 PM | by | ()

Flight delays and cancellations suck. Period. But since the U.S. government has levied guidelines on how airlines compensate travelers who experience flight disruptions, the situation has improved. Still, those strict rules and guidelines for payouts can be very confusing, and it's no wonder the casual flyer still has no clue what's due to them.

Luckily there's now an app for that.

Enter Claimair. This handy mobile app is basically the perfect flow chart if you have a cancelled flight, excessively delayed arrival, denied boarding, or facing lost baggage. So next time you're blood pressure is rising, step away from the gate and tap on this new app.

Start by choosing your flight inconvenience, then input flight details and answer a few questions directly in-app. ClaimAir will then display a result of what is due to you options on how to go about claiming it.

The app stores all of the raw data within the app, so no need to search for a wifi signal or even turn on your data when you're overseas. And if you really can't be bothered with waiting in the long line at customer service and want the app to do the dirty work, the app will make a claim to the airline on your behalf for an extra charge.

Here's the catch. Firstly, although free, it's only currently available from the Google Play store with hopes to expand to Apple devices soon.

Secondly, it's perfect for flying within continental Europe since all features can be used for inbound and outbound European flights. If you're flying in the United States, however, only the baggage claims can be used, but if you've departed from a Montreal Convention contracting country (international checked baggage rules), you're a-ok.

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