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Duty-Free is Dunzo on Delta

August 8, 2014 at 3:49 PM | by | ()

If you flew Delta yesterday on an international flight and wondered why the usual push for duty-free shopping didn't happen, the explanation is simple: Delta stopped offering it, effective last night.

This means no more Toblerone, Chivas Regal, watches from supposed luxury brands you've never heard of, and pens inexplicably filled with Swarovski crystals; the duty-free catalog and mid-flight soft sell are done away with on Delta, and it's all due to disagreement with its duty free vendor, DFASS.

RunwayGirlNetwork was first with the news yesterday evening, and also offers further insight:

Duty free is only offered on Delta’s long-haul international (not Caribbean) and Asia flights. Alcoholic beverages and headsets are complimentary in all cabins.

Some Delta flight attendants find duty free sales to be an annoyance more than anything else. The commission received by flight attendants for selling duty free items is minimal, and there is fraud in some markets.

The link to the "Onboard Shopping" info section of the Delta website now redirects to their general "In-Flight Services."

Of course all the usual duty-free items will remain available in the sundry boutiques of international airports. And, for those who will truly miss the in-flight shopping experience, there's always the option to route through Asia on Delta's SkyTeam partner, Korean Air, whose Airbus A380s are equipped with an entire mini duty-free shop all their own.

[Image: Delta]

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