We first experienced the smooth and snappy process back in October, and fell in love with it. A recent pass through Toronto-Pearson also had us swiping our passport and posing for the tiny camera, and the entire process remains pleasantly perfunctory.
Delta is a big fan of the kiosks and are working with US Customs and Border Protection to install them in their hubs, so far completing this in JFK, ATL, SEA, and now DTW.
Here's where to find the automated passport machines as of August 1, 2014:
· Atlanta Hartsfield-Jackson (ATL)
· Charlotte-Douglas (CLT)
· Chicago-O'Hare (ORD)
· Dallas-Ft Worth (DFW)
· Detroit Metro (DTW)
· Fort Lauderdale (FLL)
· Houston-George Bush (IAH)
· Los Angeles International (LAX)
· Miami International (MIA)
· New York-JFK (JFK) (Terminals 1 & 4)
· Newark-Liberty (EWR)
· Orlando International (MCO)
· Phoenix-Sky Harbor (PHX)
· Seattle-Tacoma (SEA)
· Montreal-Trudeau (YUL)
· Toronto Pearson (YYZ)
· Vancouver International (YVR)
How to use the kiosks:
Simply roll up to one, scan your passport page, confirm that the screen has your ID and arriving flight info correct, tap to answer "no" to the usual "are you bringing anything weird into our country?" questions, and a camera snaps your photo and prints a receipt of the transaction. Show that receipt to a man in a booth (no waiting!), he'll stamp your passport, and you're free to enter baggage claim. You'll finally yield that receipt to the customs inspection officers after baggage claim, with minimal bother and no queuing.
[Photo: US Customs and Border Protection]