Immigration Kiosks Declare Success, Expand to DFW
At the beginning of summer, the US Government launched a new way to speed through immigration at Chicago O'Hare. Self-service kiosks eliminating the need to wait in long lines for a passport stamp. Even in the midst of an embarrassing government shutdown, someone was at work long enough to declare they were a huge success, expediting their expansion.
The trial in Chicago went so well, the next airport to see the technology is Dallas-Fort Worth. Since 60% of arriving passengers cleared customs in 15 minutes or less, and 85% of the rest of travelers making their way through in no more than 30 minutes. The Texas hub will now be the next to see improved waiting times.
DFW's board is forking out over $188,000 to buy and install 32 kiosks which are the same as Chicago, easing passenger tensions. The machines should be accepting their first international passengers later this month.
American travelers coming home from a foreign adventure can breeze through customs by tap, tap, tapping some info into the kiosk and handing over a printed receipt to an immigration officer. Airport officials in Chicago claim the process takes four minutes and, by our math, that leaves 11 minutes of waiting in a line. We can handle that.