Why do we hate the drink cart so much? Well, it just makes no sense. Whoever made the decision to roll a bulky, heavy cart down a narrow, busy aisle must have utilized a few free drink tickets during the brainstorming session.
Drink and food carts completely block the aisle, which prevents passengers from using the restroom and forces those who do get up to congregate in the aisles when they can’t get back to their seat. And even if you’re a good boy and stay seated, good luck relaxing or sleeping as the noisy, clunky cart comes down the aisle and hits your elbows – it’s one of the classic and clichéd downfalls of an aisle seat, but it’s certainly accurate in its annoyance. We also find feelings of claustrophobia to increase when the cart is parked next to our row, literally boxing us in and leaving us wondering when that can of soda is going to fall into our lap.
We propose airlines take a look at their beverage service approach and see if they can’t come up with something a little less abrasive. While old-fashioned, having the flight attendant take the orders of a few rows and return to the galley to make them is not a bad idea. The drinks could be carried and delivered in sunken trays, preventing spills and leaving the aisle clear for customers to get up if they wish. Passengers seated in the aisle would be happier as well, for sure, and we don’t really see it taking significantly longer to fill orders (we’d gladly exchange 5 minutes). Bigger planes mean more flight attendants, so we should be covered there as well.
[Photos: NYC Aviation/CNN]