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First Impressions on a First Flight on Scoot, Singapore's Newest Airline

Where: Singapore
August 9, 2012 at 10:20 AM | by | ()

Well, we finally made it! We just flew Singapore's newest low-cost airline, Scoot. Truth be told, when we booked the $88 AUD flights from Australia's Gold Coast to Singapore, we were a bit skeptical. That skepticism however quickly disappeared once we walked aboard. Warm smiles, a comfortable cabin and professional demeanor among the flight crew all set our worries at ease.

Trust that we'll have a full review once we head back on the return flight, but here are our initial observations:

· First, the crew. Dressed in body-con black and yellow shift dresses, these girls were young! We mean, young! Bright-eyed and obviously keen to wow passengers, they were willing to help us with our luggage, find our seat and take our orders for the in-flight meal at a quick clip.

· Secondly, the seats. Though we had booked economy, we took advantage of a $99 airport upgrade to ScootBiz (because, who wouldn't) though we knew it wasn't going to be a lie-flat seat with all the bells and whistles. It was a basic black recliner seat that was surprisingly comfy, which majorly aided in enjoying the flight for the next 7 1/2 hours, especially with the personal iPad filled with entertainment.

· Thirdly, the meal service. Now, here's where it could get awful. It wasn't. It was a basic economy meal, but is complimentary instead of purchasable. In other words, passengers flying in the back would normally have to pay for it. For our free drink, we naturally chose a Singapore Sling. Overall, it wasn't bad but still looked like a TV dinner.

We think it's pretty obvious that our favorite aspect thus far is the flight crew, who were beyond expectation. They kept a little bit of their personality, yet still provided a fantastic level of service. We had a chance to speak to the business class crew, flying since the launch several months ago. Just a brief conversation shows how much they love their jobs and take pride in what they do.

Keep an eye out for the full review with lots of photos early next week! While we don't really want to leave Singapore, we look forward to seeing if the service is as good on the way back.

[Photo: Rayme Gorniak/Jaunted]

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