Over the weekend Southwest Airlines chimed in on their Facebook page, and they’re trying their best to fix all the problems. They report that they “have all hands on deck” and are actively trying to fix all the billing shenanigans. They’re even willing to fix your bank account if you were stuck with the aforementioned overdraft charges. Once things settle down and get straightened out, you need to fax documentation to them at (877) 506-0154, and they promise that they'll take care of the rest.
We’re glad to hear that Southwest is now on top of things and working to rectify the glitch. Reports tricking in across the internet reveal that some passengers had more than $5000 in duplicate bookings, as they were incorrectly stuck with more than 20 tickets. For now all we can recommend is to take it easy, as Southwest fixes the problem. Hopefully the cheap flights will make up for the pain in the neck process.