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Thought You'd Never Loathe An Airline More Than Ryanair? Meet Royal Brunei

August 15, 2011 at 11:51 AM | by | Comments (4)


No wonder the baggage handlers have nothing to do

If, like us, you’re, ahem, not one of those pack lightly types, then you’ll know the little shrinking feeling you get in your stomach when you need to pack a suitcase. In fact, you’re probably so prone to going over the limit that you can tell at one lift whether a case weighs in at under 50lb, and your storage space is crammed with cheap Walmart holdalls bought when you got just one too many BBQ sauces/Elvis clocks/random bags of Egyptian tea.

As a sufferer of this affliction, you already fly JetBlue or Southwest over the legacy carriers. You know BA often works out than Ryanair when across the pond. You know when it’s worth attempting the crouch of shame, and when to admit defeat.

So it’s for you people that we’re adding another airline to the no-fly list: Royal Brunei.

We recently scored an incredible deal on Royal Brunei: £549 return, including tax, from Heathrow to Auckland. It was such a good price that we booked it without thinking about airmiles programs or baggage allowances. In fact, it was only the other day, as we started the packing process for our six week trip to New Zealand and Australia, that we decided to take a look at the baggage limits. And that’s when we were shocked.

One bag, 20kg. Or 44lb. That’s less than the standard 23kg/50lb. Never mind, we thought, on the way back we’ll splash out on a second bag. That’ll be what, about $50?

Nuh uh. There’s no option to bring another bag, but for every kilo you go over the limit, on a flight from London to Auckland, you’ll be stung £47. Or $77. $77 per kilo. Yes, you read that right.

Business class passengers don’t do much better, with a one bag, 30kg (66lb) limit. If you go over that, the same £47 per kilo charge applies. Not the kind of news you want to get when you’re spending thousands on a flight.

Compare this with Ryanair, which charges up to £30 for a 20kg bag, and up to £45 for a second bag. Even if you go over those limits, Ryanair’s notoriously evil baggage fees only come in at £20 a kilo for excess baggage.

So let’s get this straight. You have a traditional, not lowcost, no frills airline that predominantly flies longhaul – and therefore long trip – routes, and you have the most ridiculously heinous baggage fees we’ve ever seen. There’s a word for that. And that word is atrocious. Also, appalling, exploitative, and not a little shameless.

Nothing to do about it this time, but next go, we’ll pay a little bit more and go with an airline that doesn’t make us think fond thoughts of Ryanair. If we want to buy anything on, you know, our trip of a lifetime, it'll probably work out cheaper, anyhow.

[Photo: Wikipedia ]

Comments (4)

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Darryl56

I can not see why 20 kilos of luggage is not enough for anyone. I travel for 4 to 6 weeks away and never take more than about 15 kilos. I just can not see the problem. If I go somewhere and it is cold and I do not have a coat, I buy one and then just ditch it before I fly home, same for extra jeans , shirts etc. I think this person should really look at what they are carting around with them on a holiday. Let me help, if you are a man counting what you are wearing take 5 golf shirts, 2 dress shirts, 2 pair of jeans, 1 pair of trousers, 2 pair of shoes ,one sweater and one coat. That is all you need unless you are going to the Arctic. If you're a celebrity and need ten changes of clothes fly first or business.

Problem solved!

Boom! Sounds like Julia needs to buy more disposable clothes. And golf shirts.

You're Pathetic

So you're complaining about an airline that gave you possibly the best price for that route you will ever find because they charge to much for excess baggage? 20kg is more than enough and you seriously need to reconsider how you travel if you need more. You agreed to the T&C's so shut the fuck up. No one is interested in your whinging about excess baggage. You're pathetic.

T&Cs are King

I agree with the other comments... you should have read the Terms and Conditions before purchasing. Instead of bashing the airline for their baggage policy, why not report on the airline service?

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