To get a sense for the airline's situation you need only flip over to the other Air India story from this morning, pointedly titled "Air India passengers continue to complain of chaos." It's specifically about the ongoing logistical trainwrecks caused by the just-ended Air India pilot strike. The walkout lasted 10 days, it was ugly, and it led to over 1,000 flight cancellations. The recovery process is ongoing, the airline is nowhere near catching up, and now the pilots union is demanding a government investigation. So while "chaos" is definitely the right word, that headline could apply to any number of Air India's issues.
Surprisingly, it's still possible that the airline could meet the summer deadline. They've very noticeably gone a long way in changing their ticketing system, which was giving them all kinds of standardization problems. Since airline alliances make it easier to get places, and since India travel is kind of awesome, let's keep our fingers crossed.
[Photo: Senthil mls / Wiki Commons]