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Delta Puts Their Checked Bag Fees to Good Use with New Luggage Live-Tracking

April 22, 2011 at 9:58 AM | by | Comments (0)

We’re not sure if it has anything to do with those new rules that the government has issued regarding your checked baggage, but it looks like Delta is starting to be a little more transparent with what they’re doing with your bag, even when they are doing it.

Delta has introduced an online tracker to locate your luggage at all stages of your flight, and this should be especially helpful for when you are at the baggage claim and your suitcase is not. The service is available on the airline’s website—although you do have to do some clicking to find it—and they’re also planning to bring the service to kiosks at around 18 airports before too long.

There’s all kinds of new stuff in addition to the baggage tracking feature, as now you can sign up for notifications to get a text or email if for some reason your bags aren’t following the same itinerary that you are. If you want to do things yourself, the tracking page will reveal different baggage statuses including if your bags are on a plane or off a plane. Sounds pretty helpful to us, but what we really want to know is when they’re sitting on the tarmac in the pouring rain.

Knowing a little more information about the baggage handling process actually improves travel (and your stress level), especially in instances where things don’t go according to plan. For those situations, you’ll now be able to go online to submit all the exciting delayed baggage claim documentation.

Hopefully this is an idea that will catch on with plenty of other airlines, so thanks in advance to Delta for starting things off. It looks like they finally took some of those millions in checked baggage fees and put them to good use.

[Photo: Delta Blog]

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