What we didn't like:
· The blanket was no better than a postage stamp. It was extra small! It was extra thin and you could see through it! We froze the entire flight despite wearing a sweater and managing to get two blankets.
· The flight crew was older than our parents, both of whom are long retired. It made us a bit scared during turbulence, lest someone break a hip.
· If you wanted to watch more than the 3-4 movies and TV shows on demand, you had to swipe your credit card and pay for it. No way, no how!
· Having to walk through the awesome business class before reaching our seat all the way back in the plane.
Bottom line: As much as it pains us to say this, it wasn't all that bad. You can't ask for much in economy long-haul from a US carrier these days, so the fact that we got both a seatback TV and reasonable legroom is mildly amazing. If anything, the bottom line is to always take a foreign carrier long-haul when possible. In this case it wasn't possible because we needed to fly direct from Tokyo to Seattle, and that would be United's territory.