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Continental Begins to Fulfill Our Self-Boarding Fantasies

July 28, 2010 at 1:05 PM | by | Comments (0)


A Continental turnstile ad in the NYC subway

While American Airlines looks toward a more convenient, tech-friendly future with the introduction of their iPhone app and mobile boarding passes, another US airline is going a step further to trial self-boarding.

USAToday just announced that Continental has begun using turnstiles at selected boarding gates at Houston International Airport. What this mean is that, instead of waiting in a long line for one or two gate agents to scan your boarding pass and wave you into the jetbridge to board the plane, you can join one of a few lines that lead to a turnstile where you scan your boarding pass on your own and process to the plane.

As USAToday notes, this self-boarding procedure has been in place at European airports for a while now and it's main point is to free up gate agents for other tasks and for addressing any issues. We actually just went through a few of these self-boarding gates recently in Germany, and we love them. Using a mobile boarding pass on our iPhone, we placed the phone down onto a little scanner at the turnstile and we were right through. However, there was a line for passengers who preferred to give their boarding pass over to a live person (and of course we flew past it).

Since we're comfortable with technology and we didn't have any seating issues or questions, the self-boarding gate was a miracle made in German airport heaven. And now the US finally gets to experience it. Here is a photo of a Lufthansa self-boarding gate, almost exactly like the ones with which we're familiar in Europe.

In our opinion, airport money would be better spent on these self-boarding kiosk than on full-body scanners, but people will be scared of the technology no matter what. What is important to note here however, is that moving to the self-boarding machines means that boarding passes will have to carry barcodes, which contain more passenger information than magnetic strips. There's the security benefit right there.

[Photo: bitchcakesny]

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