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Who Do Air New Zealand Flight Attendants Expect to 'Drink the Bar Dry?'

March 22, 2010 at 10:33 AM | by | Comments (0)

If you’ve ever dreamt of becoming a flight attendant, we’ve got some tips and tricks that you might want to review. Air New Zealand has released one of their manuals highlighting all the important aspects of the job, but there are some details that should have been left top secret.

There’s all kinds of specific guidelines to ensure that passengers get the best possible treatment, and that the stereotype of the ladylike, attractive flight attendant is maintained. For example, blue eye shadow is a fashion no-no, and it’s a necessity to eliminate that unibrow. Although these are good guidelines for everyday, it shouldn't have to be spelled out in the manual. And of course, the airline is already getting flack over their worse cultural generalization.

Check out the un-PC directives, after the jump!

The manual includes these juicy little stereotype nuggets, designed to help flight attendants tailor their service: Apparently those from Korea expect good manners, people from Mainland China aren’t too fussy, but those dudes from Hong Kong are demanding. Tongans will totally love the free booze on board, and the airline expects this nationality to “drink the bar dry.” Let’s just say that some are already voicing a little bit of concern over this. At least Air New Zealand says they've removed these, uh, recommendations from their current policies and procedures.

For the most part, the whole uproar is funny/sad. It's funny that Air New Zealand would write these things, and it's sad that it's not a joke, that employees are expected to follow these tips. On the bright side, there is some information about where flight attendants can buy some type of armpit sweat pads if they suffer from a little too much perspiration. We can totally get behind that tip, as we don’t enjoy anything extra in our half glass of soda.

Related Stories:
· New Air NZ Manual Rules The Air [Stuff.co.nz]
· Air NZ Sorry Over Manual's Tongan Drinking Claims [Stuff.co.nz]
· Flight Attendants coverage [Jaunted]

[Photo: CHARAKA]

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