Continental's Switch To Star Alliance Going About As Smoothly As You'd Expect
So there's no definite window between ending SkyTeam perks and starting Star Alliance sharing, and no absolute date on when code sharing will end. Oh, also Continental has no firm idea for how lounge reciprocity and loyalty points will work. Thankfully The Transnational investigates:
'With our final flight on 24 October, we will leave SkyTeam,' said outgoing Continental CEO Larry Kellner. 'We will be in Star just as fast as we can be after that. We just can't do anything until we get out of SkyTeam to jointly market with Star partners. It won't be seamless; it will be a couple days in transition.'
It also requires ending codeshare flights and joint corporate programs. On the former, some code shares with Delta and Northwest already have been discontinued, Kellner said, and 'all drop off [by] the end of July.' 'We have to be careful not to get ahead of ourselves,' he said. 'We aren't ready yet to project when we will be up and running.'
On the plus side, Continental recently installed in-flight TV, so at least they've got that going for them.
It's not so much that we expected a seamless transition, though with a critical corporation in a billion dollar industry it'd certainly be nice. It's just that there's this sense that they're not really on top of their game. They have definite dates on when codeshares end? Shouldn't there be an excel spreadsheet lying around with that information? And if there isn't, shouldn't somebody be in charge of making one?
When the CEO of a company is "acknowledging" difficulties and explaining that problems are a result ot not "getting ahead of ourselves," it instills something less than confidence.
[Photo: Arpingstone / Wiki Commons]
Related Stories:
· Continental Charts Switch To Star Alliance [The Transnational]
· Continental Airlines Coverage [Jaunted]
· Airline News [Jaunted]
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