The full letter from JetAmerica regarding the delay of their inaugural flight:
Dear JetAmerica Customer, First, we thank you for your support in purchasing a ticket on Sun America d/b/a JetAmerica ("JetAmerica"). Unfortunately, however, you are receiving this notice to inform you that due to landing slot issues in Newark, that we are going to have to delay our first flights 30 days until August 14th.
When we started planning your flight months ago, we were not required as an Indirect Air Carrier to have landing and takeoff slots at Newark's Liberty International Airport; however, due to recent policy clarifications, even Indirect Air Carriers now have to have slots into and out of Newark. We just found out about this on May 30th and have been working hard to acquire the slots from the FAA and other airlines; but, as of today, not all the paperwork has been prepared for our signature guaranteeing our arrival and departure slots in July and early August.
It's unfortunate and perhaps unfair that the rules were changed on us, but you are, of course, entitled to a full refund and your credit card will be credited with a 100% refund within 7-14 days depending on what credit card you used.
Also, recognizing that this is an inconvenience; as a courtesy aimed at preventing erosion of consumer confidence, JetAmerica will offer passengers who were originally booked on flights from July 13 through August 13 special incentives to rebook on future flights when they call our reservations center after August 1st, 2009. These incentives include waiving the standard $20 reservations convenience fee. We will also waive the $20 fee for the first-checked piece of baggage and the seat assignment fees.
We sincerely regret having to make this decision to delay our flights by 30 days. We know what a terrible inconvenience this may be for you and we sincerely apologize.
Were you booked on any of the inaugural Jet America flights? Let us know how this delay affects you
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