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Is Qantas Blaming Airports For Its New Exit Row Charge?

Where: Australia
May 27, 2009 at 3:36 PM | by amandak | 2 Comments

Charging extra for an exit row seat is, sadly, nothing new, although it's largely been the province of budget airlines or short domestic routes. This week Qantas announced it will introduce the system on its international routes, and with a much heftier charge than we're used to – up to A$160 ($125) just to get the extra few inches of leg room (and all that responsibility if there happens to be an emergency).

While passengers backlash against this new charge, Qantas CEO Alan Joyce is busy complaining about how poor Qantas has to pay so much money to airports. He wants to negotiate with Qantas's frequently-used airports to reduce costs, but some airports just won't play ball – Joyce said:

Airports are very, very good at earning revenues out of everything you could imagine - if they could charge for oxygen at the airport they probably would.

Hmm. Sounds a bit like the way airlines think, doesn't it?

Related Stories:
· Joyce Defends Qantas Charge For Emergency Exit Seats [The Age]
· Airports Would Charge for Oxygen If They Could [The Age]
· Getting What You Pay For Travel: The Best Seats in Coach [Jaunted]

[Photo: eperales]

2 Comments

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  1. bbphx

    Jaunted Member

    Good way to reduce costs....

    Start flying out of Phoenix instead of Los Angeles... the savings to Qantas would probably be enormous! Phoenix is destined to become a new international hub like Atlanta once California's already high taxes/fees start getting higher, and higher, and higher over the next few years.
    May 27, 2009 at 7:58 PM
  1. QANTAS

    Jaunted Member

    QF Cost Reduction

    I flew for QF for 21yrs in 1970/91, in all that time we only heard how tough it was and that we should tighten our belts. Every month the in/house QF magazine would come out with photos of reservation staff worldwide having yet another party to celebrate a staff member receiving their long service badge, I actually got mine thrown in my file. We all know about certain senior management leaving with huge amounts of cash and shares, I have not flown QF since I retired 19yrs ago. How does the saying go, "You reap, what you sow", I have no sympathy for them, only the long suffering employees who put their heart and souls into the company, for little reward.
    July 14, 2009 at 2:10 AM

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