If you don't know how to take screenshots on your computer, then you better learn now. To receive the refund and the $50 credit, the airline asks that you fill out an online claim form. This form must be submitted before midnight CT on the same day the ticket was purchased.
You will also need to copy the URL and provide screenshots of the Itinerary Confirmation or Flight Summary page and Fare Results and Restrictions page. (These pages are prior to the Purchase Confirmation page; however, no purchase is necessary.)
Then you submit all of the following to AA to get the refund and the credit. There's no time frame for the turnaround but for a refund and a $50 credit, we think we can sit it out.
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