Jaunted

They almost got me...

I was just looking at hotels on Orbitz the other day, and a "free" spring training ticket package was added.

It was free, but the site asked me to enter all this extra information. I eventually figured out how to remove it--even though I didn't add it--and all was well.

expedia does the same thing

all this extra crapped came on the page right as i was ready to click purchase on a hotel room i booked. then i had to uncheck a few things and scroll down to the line (in much smaller print) to actually head to the correct purchase page. grrrr. but it was cheaper than booking through the hotel!

Orbitz got me with Travel Insurance ($%#!)

I booked a flight with Orbitz the other day and next'ed my way through all the add-on offers without realizing they defaulted me in to signing up for travel insurance, adding $60 to the bill. I've used Orbitz many times before, but for my convenience I'm never going to use them again.

travel insurance

ryanair does the travel insurance thing too. and then if you unselect it, a box pops up saying "are you sure you don't want insurance? because you'll probably die and need it". as if i'd get insurance from the stingiest company around..

Orbitz fraud/ripoff

I booked a trip on Orbitz to London and chose for 5 nights The Dolphin Square hotel in London. Orbitz rates it 5 stars. This is not a hotel. This is a very old apartment complex that rents out some rooms. The staff is rude from the moment you walk in and it becomes obvious why very quickly. The grounds are full of elderly tenants from the apartments looking at you like you are an invader. There is a litany of guests complaining constantly. Called ahead for an early check in was told they could accommodate for one of the rooms. Got there at 11 AM was told check in time is 3 but we will expedite the maid service after check out time, never happened. The other guests slept in the very cold air-conditioned lobby till 2:45. Got into the room it was over 100 degrees as the old brick walls were absorbing the heat like a Tandoori oven. Called downstairs and was told you have a fan in your room sir. NO AC during a heatwave in London. No fan. An hour later a fan came, not a free plug in the place. Had to unplug something to use it. TV or Fan. Everything was like this. The widows have no screens so when open in fly the bugs. Because all windows are open your business is everyone's elses. Anything you do in your room is there for all to see. NO PRIVACY. Could not get the room cool enough to use,the room did not cool after dark thanks to the heated bricks, people were getting sick from the heat so we checked out next morning. "Sir we do not advertise air-conditioning" Said the man at the desk while people are getting sick from the heat. Then came the well rehearsed line from the hotel. No refund sir this is a prepaid booking. Saw them say it to 3 other people while I was in the lobby. This is a fraud and a ripoff designed to lure you in and defraud you of your money when you check out. AVOID AT ALL COSTS.They want to hold on to 4 more nights of billings for two rooms a SCAM and a FRAUD. Virtually everything this hotel says it is, it isn't. It is a scam to get people to pre-pay and when they leave early steal their money. The entire premise of this place is to lure in unsuspecting customers from overseas who do not know what they are buying then hold their money after they have to leave. As responsible as the hotel is for this the Orbitz is who I blame. The hotel is currently holding 1,850 of my money claiming it is non refundable. I also had to pay 2800 for new accommodations on short notice for my party.Orbitz could care less. You can become suicidal after dealing with their customer service. They led me there and ripped me off.