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Jetstar Forces Overweight Passenger to Pay for Two Seats

February 6, 2009 at 9:20 AM | by | ()

Making overweight passengers pay more sure is a thorny issue, but Australian low-cost carrier Jetstar is taking it to the people, by making a 350-pound (160kg) passenger pay for two seats.

Whether you agree with this practice or not, Jetstar's made it worse for themselves by doing practically everything else wrong along the way. When passenger Samantha Scafe made the booking Jetstar told her she wouldn't have to pay for an extra seat but that suddenly changed when the flight departure time got closer.

Even worse, Jetstar managed to allocate Scafe two seats that were separated by the aisle--and they made the same error on her return trip. All that doesn't make Jetstar sound like the most customer-friendly airline. And Scafe's fighting them in the anti-discrimination court. We probably would be too.

Related Stories:
· Jetstar Charges Overweight Passenger Two Seats [news.com.au]
· Jetstar Gives Overweight Passenger Seats Either Side of Aisle [news.com.au]
· Fat Passengers Weighing Down Airlines [Jaunted]

Archived Comments:

Being Overweight

I agree with the above article. It is so hard to lose weight, and so many people struggle with their weight problems all the time. The article reminded me of my book that has recently been published. The main character of my book is overweight, and also has many issues and struggles with her weight. She even travels by plane and nearly takes 2 seats up as well. But in the end she overcomes her weight problems, and finally manages to lose the weight that she subconsciously put on to protect herself from being hurt by love, which I think, is something a lot of people out there tend to do without even realizing it. Being overweight is not just about the physical, it's also about what is going on with a person's psychological issues. She also ends up travelling to New Orleans to visit a good friends of hers, and whilst there she witnesses the grand city of New Orleans being rebuilt after Hurricane Katrina. It is there where she meets the man of her dreams, and who she falls deeply in love with. Yet she knows she doesn't stand a chance with him as he already has a girlfriend who looks like a supermodel. Carla Cunningham, Published Author of Alone in the Storm. A copy of my book can be purchased from the following website: http://www.eloquentbooks.com/AloneInTheStorm.html