Passengers Drink Free on US Airways, Again
Score one point for registering complaints with airlines! US Airways has just announced that they will be lifting the charge for non-alcoholic drinks served in-flight, which isn't exactly earth-shattering but we'll take it.
The free beverage service begins on March 1, and is the airline's second major recent passenger-favoring announcement after returning mileage perks to frequent fliers. So why start giving it away for free now? It could be the lower fuel prices, or if US Airways CEO Doug Parker is right, then it's just a result of low sales combined with passenger pressure:
"He did say at the time that was not selling as many drinks as it expected to sell, but called that a good thing because it meant the aisles weren't constantly clogged with beverage carts and it freed up flight attendants' time for more important matters. US Airways President Scott Kirby went so far as to say the airlines' flight attendants, who initially came out against the beverage fees because they would bear the brunt of customers' wrath, would "riot" if the airline reversed its decision."
With all that has happened, US Airways has sure been getting a beatdown these first few months of 2009. Somehow we doubt that the flight attendants will riot, however, so let the free orange juice flow and we'll have another club soda, please.