Close User Name Password
Travel alerts straight to your inbox:
 

Tags: / / / / / / / / / / / / / / / / / / / /

Jaunted's 2009 Airline In-Flight WiFi Guide

December 17, 2009 at 10:02 AM | by JetSetCD | 5 Comments

Let 2009 be known as the year that the airlines embraced the internet. Whether through Facebook and Twitter or web-only specials, they really put themselves out there. But the most revolutionary change to come was the proliferation of In-Flight WiFi. The seeds of connectivity were planted in 2008 and they budded this year, but 2010 will see the bloom and boom of airlines with WiFi. Already we have eleven carriers that are either already online or signed up to start very soon. And that's not counting the international airlines with their grand long-haul plans.

Let's look at the status of the WiFi on each of these airlines, but first you'll need to know a quick bit about the major providers of in-flight WiFi, and there are three:
· Gogo, a terrestrial-based service that relies on signal towers on the ground. This is the most popular choice.
· Row 44, a satellite-based service that allows for uninterrupted browsing, even over bodies of water.
· LiveTV, used only by Jetblue and sadly lagging behind with extremely limited internet access.

And now, without further ado, Jaunted's 2009-2010 Airline In-Flight WiFi Status Update...

Click the chart icon at the top right of this story for a printable chart!

Virgin America
· WiFi provider: Gogo
· Start Date: November 2008
· Fleet installation completion date: May 2009; Trophy for: First airline with fleet-wide WiFi
· Percentage of fleet equipped with in-flight WiFi: 100%
· Pricing: The standard Gogo plan of $4.95 (single flight up to 1.5 hours), $9.95 (single flight between 1.5-3 hours), $12.95 (single flight over 3 hours), and $24.95* (*promo price, limited time, for 30 days of flights on a single airline).
· Plugs at seats? Yes, USB and 100V.
· Will your flight have WiFi?: YES.

AirTran
· WiFi provider: Gogo
· Start Date: May 2009
· Fleet installation completion date: July 2009
· Percentage of fleet equipped with in-flight WiFi: 100%
· Pricing: The standard Gogo plan of $4.95 (single flight up to 1.5 hours), $9.95 (single flight between 1.5-3 hours), $12.95 (single flight over 3 hours), $12.95 for a 24-hour pass on AirTran, and $24.95* (*promo price, limited time, for 30 days of flights on a single airline).
· Plugs at seats? Nope.
· Will your flight have WiFi?: YES.

Delta
· WiFi provider: Gogo
· Start Date: December 2008
· Percentage of fleet equipped with in-flight WiFi: Over 80% of their domestic, pre-merger (with Northwest Airlines) fleet. All MD-88s and MD-90s. Over 300 planes are completed and connected. Trophy for: Most planes equipped with WiFi
· Pricing: The standard Gogo plan of $4.95 (single flight up to 1.5 hours), $9.95 (single flight between 1.5-3 hours), $12.95 (single flight over 3 hours), $12.95 for a 24-hour pass on Delta, and $24.95* (*promo price, limited time, for 30 days of flights on a single airline).
· Plugs at seats? Depends on the plane—check SeatGuru.
· Will your flight have WiFi?: LIKELY.

American Airlines
· WiFi provider: Gogo
· Start Date: June 2008
· Percentage of fleet equipped with in-flight WiFi: 25%. All 767s are connected, and American is approaching having completed 150 plane installations.
· Pricing: The standard Gogo plan of $4.95 (single flight up to 1.5 hours), $9.95 (single flight between 1.5-3 hours), $12.95 (single flight over 3 hours), and $24.95* (*promo price, limited time, for 30 days of flights on a single airline).
· Plugs at seats? Very likely, depending on the plane. Need cigarette-style plugs however.
· Will your flight have WiFi?: 50/50 chance if you're flying on an MD-80 or 737; YES if you're flying a 767. Find out here.

United Airlines
· WiFi provider: Gogo
· Start Date: October 2009
· Percentage of fleet equipped with in-flight WiFi: Almost 4%. Thus far, only flights on select 757s between New York and California.
· Pricing: The standard Gogo plan of $4.95 (single flight up to 1.5 hours), $9.95 (single flight between 1.5-3 hours), and $12.95 (single flight over 3 hours).
· Plugs at seats? Only if you're flying First Class on larger planes.
· Will your flight have WiFi?: UNLIKELY.

Southwest Airlines
· WiFi provider: Row 44
· Start Date: February 2009
· Percentage of fleet equipped with in-flight WiFi: Less than 1%. There are only four planes with in-flight WiFi, out of a fleet of 544. They will proceed with installations in 2010.
· Pricing: $2-$12 depending on flight length. Price will be displayed when you open your browser.
· Plugs at seats? Nope.
· Will your flight have WiFi?: UNLIKELY. Follow Southwest on Twitter, since they'll occasional tweet the WiFi routes.

Alaska Air
· WiFi provider: Row 44
· Start Date: March 2009
· Percentage of fleet equipped with in-flight WiFi: Unknown, but they do definitely have at least one, since the "Nerd Bird" route from Portland-San Jose-Austin is flown with a WiFi-equipped 737-700 named "WiFi One." There are plans to equip all Alaska Air planes, but none from Horizon Air.
· Pricing: $2-$12 depending on flight length. Price will be displayed when you open your browser.
· Plugs at seats? Nope.
· Will your flight have WiFi?: NO. That is, unless you're flying the aforementioned Nerd Bird route or stumble onto a WiFi test.

Air Canada
· WiFi provider: Gogo
· Start Date: November 2009
· Percentage of fleet equipped with in-flight WiFi: Unknown, but they are testing it on a few planes flying from Montreal and Toronto to Los Angeles. WiFi is only available while over US territory, however.
· Pricing: The standard Gogo plan of $4.95 (single flight up to 1.5 hours), $9.95 (single flight between 1.5-3 hours), and $12.95 (single flight over 3 hours).
· Plugs at seats? Depends on the plane—check SeatGuru.
· Will your flight have WiFi?: NO, unless you strike it lucky with one of the test flights between Montreal or Toronto and LA.

JetBlue
· WiFi provider: LiveTV
· Start Date: December 2007. Trophy for: First domestic airline to get in-flight WiFi up and running
· Percentage of fleet equipped with in-flight WiFi: Less than 1%. There is only one plane, "Betablue," and the LiveTV system only allows for limited internet usage.
· Pricing: Free.
· Plugs at seats? No.
· Will your flight have WiFi?: NO, unless you're on Betablue and it's actually working, but the extremely limited internet almost isn't worth it.

US Airways
· WiFi provider: Gogo
· Start Date: Announced in July 2009; installs won't start until 2010.
· Percentage of fleet equipped with in-flight WiFi: 0%. They haven't completed installing the WiFi on any planes yet, but they plan for 50 A321a to have it next year.
· Pricing: When they get it installed, it'll be the standard Gogo plan of $4.95 (single flight up to 1.5 hours), $9.95 (single flight between 1.5-3 hours), and $12.95 (single flight over 3 hours).
· Plugs at seats? Nope.
· Will your flight have WiFi?: NOT YET. Keep your fingers crossed for early 2010.

Continental Airlines
· WiFi provider: Gogo
· Start Date: Announced December 16, 2009.
· Percentage of fleet equipped with in-flight WiFi: 0%. It was just announced, but they plan to have 27 757s online by summer 2010. Originally Continental was going to go with LiveTV, what Jetblue uses, but that's turned out to be a flop.
· Pricing: When they get it installed, it'll be the standard Gogo plan of $4.95 (single flight up to 1.5 hours), $9.95 (single flight between 1.5-3 hours), and $12.95 (single flight over 3 hours).
· Plugs at seats? Depends on the plane—check SeatGuru.
· Will your flight have WiFi?: NOT YET. It'll be summer 2010 at the earliest, for the first batch of planes.

And now for the internationals! As you can see from the extensive list above, the in-flight WiFi spirit is in the air, and long-haul airlines are greedily eyeing the extra revenue that WiFi is bringing in. In addition, they want to give their passengers a top-notch experience with the latest technology, and in-flight WiFi is the current hurdle to jump to achieve this. Already there are three international, long-haul airlines with WiFi plans:
· Emirates. You can already check your email and SMS through their IFE system, and 60 planes are outfitted to make in-flight phone calls, but for in-flight WiFi they're possibly turning to the satellite-based Ku-Band system.
· Lufthansa. Believe it or not, Lufthansa had 66 of their long-haul planes outfitted with broadband internet through their "FlyNet" system. They discontinued it in 2006, but they'll be relaunching it in mid-2010 thanks to a partnership with Panasonic. Trophy for: First airline to have in-flight WiFi!
· Virgin Atlantic. Jealous of the success that Virgin America is having with their fleet wide in-flight WiFi in the States, the mother carrier is desperate to get in on the action and maintain its sexy, modern image. They're however looking at having it installed on their aircraft deliveries in 2011, at the earliest.

Passengers and airline professionals: have any comments, in-flight WiFi stories, or notice any corrections or update that need to be made to this comprehensive list? Shoot us an email or share in the comments below. Thanks!

Related Stories:
· 2009 Airline In-Flight Entertainment Status Update [Jaunted]
· The Big Three Pioneers Of Long-Haul In-Flight WiFi Are... [Jaunted]
· Hotel WiFi Report 2009 [HotelChatter]

[Photo: gTarded]

5 Comments

Post a Comment
  1. markj

    Jaunted

    Row44

    If Southwest doesn't fly over large bodies of water, and Gogo takes 1/3 the time to install -- why wouldn't they just go with Gogo?
    December 17, 2009 at 12:03 PM
  1. Pulso Bcn

    Jaunted Member

    Wifi or Bust

    Does anyone know where I can find a 7,000 mile ethernet cable? The thing about in-cabin WIFI is that I don't think the airlines are ready to see and/or read 146 passengers complaining about bad service and having to pay $25 for a bag of chips. Many airlines will claim to have wifi flights but I bet they will fire wall twitter and facebook. -David Naveira www.pulsobcn.com
    December 17, 2009 at 3:03 PM
  1. JetSetCD

    Jaunted Editor

    yes

    You're right, the airlines do have security filters to help keep out "inapproptiate content," but so far that hasn't hit Twitter or Facebook. In fact, VA seems to be all about it, since passengers can even ustream from their seats. Interested to see if it stays that way.
    December 17, 2009 at 3:22 PM
  1. Paul Knegten

    Jaunted Reader

    UA correction

    UA's Wifi is on their P.S. routes, as you mention, from JFK-SFO/LAX. It's all of their 757s on this set of routes by now (not select ones, if it says P.S., it has it). The other error is that there are only plugs in First; there's a dedicated Business class as well with standard 110VAC plugs, and in Economy each block of 3 seats has at least one power outlet. http://www.seatguru.com/airlines/United_Airlines/United_Airlines_Boeing_757-200_PS.php
    December 19, 2009 at 3:29 AM
  1. babahan

    Jaunted Member

    tatil

    In fact, VA seems to be all about it, since passengers can even ustream from their seats. akdeniz tatil akdeniz tatil rehberi tatil rehberi tatil otel pansiyon tatil oteller rehberi oteller
    March 14, 2010 at 8:10 PM

Leave a Comment

Not yet a member? Click here to become a member.

Already a member? Log in below:

Comment with your Facebook account.