LuggageLimits.com Untangles The Absurd Web Of Baggage Fees
Even by the airline industry's new "charge for everything as many times as you can" standard, checked baggage fees are still absurdly complicated and expensive. Things have gotten to the point where airlines like United are letting passengers pay hundreds of dollars before they fly so they don't have to pay hundred of dollars when they fly, as if that makes sense. That's in between dozens of upgrades and conditions and levels that all affect fees in different tangled ways. Passengers today can be excused, then, for not having the first clue what's going on with luggage—something that new website LuggageLimits.com is set to change.
The ambitious new site is built around a central database that picks out what you can expect by matching your airline with your departure and arrival airports. Once you choose your airline, a bunch of general information gets displayed, both as a broad description and in boxes with specific information. At the top there's a drop-down box where for setting airline-specific ticket class, which reflects the idiosyncratic options of each company.
So if you picked US Airways you'd see a broad description with lines like "... NO FREE checked bags are permitted on this flight & ticket class. Checked baggage charges are as follows..."—true—and then you'd find boxes with information about "Carry On Allowance," "Standard Checked Bag Weight," and so on. You would then be able to select categories like Dividend Miles Member or Star Alliance Member from the ticket class menu, which would provide more specific information. Very slick.
There are even pleasant surprises and services hidden around the site, making it much more than just a database of different policies. For instance the FAQ promises that if you "know your luggage will be over the limit," they'll "provide you with alternative methods of getting your luggage from point 'A' to point 'B' that won’t break the bank." That's much more helpful than the answer we would have given, which involved the words "sorry" and "screwed" and the phrase "good luck with that!"
[Photo: Kprateek88 / Wiki Commons]
Related Stories:
· Luggage Limits [Official Site]
· Checked Baggage Fees [Jaunted]
· Airline Fees [Jaunted]
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