Jaunted

In the quest for a refund, Misinformation rules. I bought a £1000 ticket using my Amex Card to fly Silverjet to Newark at the end of June. When it all went prayer shaped, I contacted Silverjet and got that recording. I contacted my insurer who said I am not covered for carrier insolvency (no surprise!), but advised me to contact ABTA. Wrong - ABTA cant help , but said to contact ATOL, wrong - ATOL can't help , but had I tried Amex? Now, it all depends if I have a charge card or a credit card. How should I know? What's the difference? Credit cards are protected by Section 75 of the Consumer Credit Act and so you get a refund but charge cards aren't, apparently. I bet you I have the charge card variety. I will keep you posted, when (if) I hear back from Amex. I've only been at this since Friday and I am already tearing my hair out. Oh yes, you know that rumour about BA flying Silverjet passengers for the same price - well that's bollox as well.

I don't know how things differ in the UK (assuming that's where you are located), but when state-side carrier SkyBus went under I contacted AmEx to dispute the charge. They sent me some paperwork to sign and confirm, and I was refunded my charge (much less than £1000).  Good luck, and let us know how you make out!

didnt silverjet offer special fares for EOS passengers who were stranded when that business class airline went down? is there anyone who was booked on EOS, then silverjet and is now twice-screwed?