Jaunted

"The New Greyhound, We on Our Way"  Doesn't the new slogan for Greyhound express their views of they are on their way, not the consumer or their luggage, and there is nothing new about Greyhound.  They continue to operate as usuall without any regard to their customers.

After a 4 day horrible experience, lost luggage, stolen wallet, and a week of frustrating dealings with Greyhound, I'm putting out a Call to Action against Greyhound.  Please read below for more information:

It's time Greyhound was held accountable, so I'm putting this action together to get everyone who has ever had trouble with Greyhound's bus system to call and complain about their operating procedures, lack of customer service, amount of lost baggage, and anything else you can think of that you, or anyone you may know, want to address with Greyhound Lines, Inc.

I'll be putting together various ways we can work together to let Greyhound know just how pissed off everyone is with them.  Please visit my new website for more information:  http://greyhoundbus.spruz.com/main.asp?

Or maybe they are. That sounds like a terrible experience. I've ridden the Bolt Bus and it's pretty nice. So's Megabus. The Chinatown lines I try to avoid.

Today I got on the 1:15 bus from NY to Boston. About half-way through the trip, the bus broke down. Fair enough, shit happens. Here's the problem; Mega-Bus has busses running from NY to Boston approximately every hour. Moreover, the bus I am on is about 10% full, if that. Since this is a weekday afternoon, I presume that the busses that have departed from NY for Boston in the next few hours after 1:15 also had plenty of empty space. So, you would think Mega-Bus's solution to the broken bus would have been to have one of the next busses pull over and have the passengers on my bus get on that one. According to our driver, this was initially the plan. Instead, the dispatcher decided to send a mechanic to fix the bus. The result is that what should have been a one-hour wait has ballooned into a 3 and a half hour wait and counting (I am still on the bus as I write this, so to Mega-Bus's credit, you can tell they have legit wi-fi service). The latest update has been this: the mechanic showed up and now the plan has returned to having another bus pick us up. So why am I writing this? Because I think it shows that Mega-Bus is either cheap or severely incompetent, and I just want as many people as possible to realize this. To their credit, they are apparently giving refunds. But if $13 worth an extra 3+ hours on the side of the highway? I would advise you not to use Mega-Bus. In fact, I would further advise you that if you see a Mega-Bus driving down the street in your vicinity, you should turn and run in the other direction, because it would not surprise me if their managerial incompetence leads them to hire legally blind people as drivers.