New American Airlines Blog Could Use Some Work
American Airlines has a new baby blog called "AA Conversation." While we have to congratulate the carrier on its attempt at transparency, the AA site is nowhere near as good as the blogs Southwest and Delta maintain.
There are only three posts so far, and one of them is completely useless. See if you can parse this corporate speak:
We have been getting several questions about industry consolidation, so we wanted to share American's current position. We generally don't comment on what role AMR might play, if any, in consolidation.
Uh, thanks for the clarification? Also, if you're gonna roll out a blog to spread news about thousands of flight cancellations, a link to the new site from AA.com might be a good idea.