As the late morning shifted into early afternoon and the driving snow accumulated on the runways, the departures board turned rainbow with delayed and canceled flights. As my shuttle to Chicago suffered only a 45-minute wait, I had a little leisure to check up on other less fortunate flights to places like Buffalo and Rochester. Now I understand the reason for the multiple customer service desks throughout the terminal; guests on canceled flights didn't even have to backtrack as far as the food court in order to rebook or get info on their route. This made for some quiet times in the terminal even though I could totally imagine LaGuardia freaking out on the other side of Queens.
Parents with young children headed to the play areas, business travelers and those about to face their family for the holidays filled the wine bars and us always wired fliers cozied up to the touchscreen ordering stations for some healthy Twittering and tuna sandwiches. Nowhere did I witness people passed out on the floor or across chairs, and no one had to resort to sitting on the floor. Thanks to the abundance of diversions and convenient guest services, Friday at T5 was a truly positive beginning to the Christmas/New Year travel rush, crazy snowstorm be damned. Now if they'd just open up the old TWA building designed by Eero Saarinen, I wouldn't mind being delayed ever again.
· More of JetSetCD's T5 Photos [Flickr]
· The Five Stages of Flight Delays [Jaunted]
· Winter Storms in the US Leave Snarled Flights and Snarling Passengers [Jaunted]