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British Airways Staff Also Slamming Passengers On Facebook

November 4, 2008 at 12:01 PM | by pbb | 3 Comments

Never one to let Virgin Atlantic have all the fun, now British Airways is investigating employees after they posted criticisms of passengers on a now-depopulated Facebook group called "London Gatwick Ground Staff."

The Telegraph reports that a big complaint was passengers who put boarding passes in their mouths before handing them over to gate personnel--definitely something worth griping about. Customers were also called "smelly and annoying." (Fliers from the US got a special shout-out for their "stupid American accents.")

BA promises it "will be talking to the individuals concerned," but the airline hasn't gone so far as to say it will fire staff who made the comments. Still, as an airline that created its own social media site and maintains a Twitter account, you'd think they'd already have a policy in place regarding employee behavior online. We're thinking something like, "Do whatever you want when you're off the clock--as long as it isn't completely embarrassing."

Related Stories:
· BA Staff Attack Passengers on Facebook [Telegraph]
· 13 Virgin Atlantic Employees Who Slammed Airline on Facebook Sacked [Jaunted]

[Photo: Travel Weekly UK]

3 Comments

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  1. kjb

    Jaunted Contributing Editor

    What's Jaunted's Policy?

    Regardless, I'm going to chill when it comes to insulting the other writers and commenting on our smelly readers.
    November 4, 2008 at 12:23 PM
  1. juliana

    Jaunted Contributing Editor

    y'all have stoopid accents

    i am loving these facebook adventures of pissed off cabin crews and ground staff. i just wish that there facebook groups weren't being taken down! they need to get some code names.
    November 4, 2008 at 1:05 PM
  1. NathanMidgley

    Jaunted Member

    the scales!

    they fall from my eyes! so when they smile at we dawdling, disorganised, poorly prepared, ill-tempered and largely ungrateful passengers they're... faking it? who knew?
    November 4, 2008 at 5:24 PM

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