British Airways Staff Also Slamming Passengers On Facebook
Never one to let Virgin Atlantic have all the fun, now British Airways is investigating employees after they posted criticisms of passengers on a now-depopulated Facebook group called "London Gatwick Ground Staff."
The Telegraph reports that a big complaint was passengers who put boarding passes in their mouths before handing them over to gate personnel--definitely something worth griping about. Customers were also called "smelly and annoying." (Fliers from the US got a special shout-out for their "stupid American accents.")
BA promises it "will be talking to the individuals concerned," but the airline hasn't gone so far as to say it will fire staff who made the comments. Still, as an airline that created its own social media site and maintains a Twitter account, you'd think they'd already have a policy in place regarding employee behavior online. We're thinking something like, "Do whatever you want when you're off the clock--as long as it isn't completely embarrassing."
· BA Staff Attack Passengers on Facebook [Telegraph]
· 13 Virgin Atlantic Employees Who Slammed Airline on Facebook Sacked [Jaunted]
[Photo: Travel Weekly UK]