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Despite Death Watch, Midwest Remains Zagat Favorite
The annual Zagat Survey look at airlines is out today, and leather seats are in. Despite a monumentally rough year, Midwest Airlines is still the favorite "mid-sized" airline for coach of the nearly 10,000 people Zagat polled this year. Among bigger players, JetBlue took the top slot with Southwest coming in second. Yep, those chairs are leather, leather and leather.
Midwest, however, didn't show up in the list of winners for "mid-sized" premium product--which isn't surprising given that passengers now have to pay extra for the swanky seats that used to be free. Virgin America, instead, pulled first place for first class; in-seat massages probably helped, uh, finesse the results.
Among legacy carriers, Continental did better than its peers, apparently because survey respondents think free airline food is priceless. (We'd call it worthless.) For international trips, Singapore was the top pick either up front or in coach, but you won't go wrong, Zagat says, with either Emirates or Cathay Pacific either.