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First-Person Flight Reviews: Porter Continues to Please

October 16, 2008 at 10:00 AM | by | ()

Throughout all the bankruptcies, fuel cost woes and airline travel nightmares this year, the only noise out of Porter Airlines has been the addition of flights to Chicago. But it seems that no news is good news, as the carrier stacks up positive reviews.

Several Flyertalk users continue to praise the airline, including this one:

I just flew Porter for the first time down to EWR for a business meeting in NYC.... Check in and the departure lounge are great. The departure lounge is as good as the AC Maple Leaf Club in Pearson or one of the new UA Red Carpet Clubs in the US. The flight was about half full. We were the only flight at US Customs in EWR.

I do a lot of business-related traveling between Toronto and BOS so I'll be buying Porter passes as soon as Porter starts BOS service.

JohnnyJet got back from a quick trip from Newark to Toronto last month and also shares his praise of the airline:

The small airport this airline flies into is actually just on the outskirts of the city on an island, making it a joy to travel to and from--especially considering the immigration process.

The modern plane had leather seats, lots of legroom and a 2x2 configuration so there's no dreaded middle seat. There's only one class of service and economy holds 70 passengers.

The flight attendants wear retro uniforms, complete with a hat and scarf and offer a snack and beverage service on all flights, including complimentary soft drinks, wine and beer.

To be fair, one user on TripAdvisor was less than thrilled with Porter's check-in kiosks:

I was all excited about my Porter experience, but here I sit in their luscious lobby because I missed my flight because [I] did not check in in time. Why?

I spent 15 minutes trying to check in at the machines. They wouldn't work so I assumed that I had done something wrong, which is why I kept trying. After becoming frustrated with that, I had to go in the check-in line....

By the time I got to the front it was 11:00, and my flight was 11:15. I was told it was too late to board.

Related Stories:
· Porter Airlines [FlyerTalk]
· New York's Tribute In Lights [JohnnyJet]
· Porter Airlines Report & Review [TripAdvisor]
· Porter Airlines coverage [Jaunted]

[Photo: Tom Purves]

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