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WiFi Wednesday: Public Advocacy Edition

June 6, 2007 at 9:51 AM | by | Comments (2)

Those know-it-alls when it comes to what consumers want--J. D. Power and Associates--have just released their rankings of the best airports in the US. Though "terminal facilities" was a part of the survey, free airport WiFi access obviously wasn't a priority, given the results.

The top-rated large airport was DFW, which we know indirectly charges for internet through a partnership with T-Mobile. Houston Hobby--the jefe of small airports--makes you pay through a deal with Sprint. That leaves only mid-sized airport champ KCI as the one with free WiFi. (But we knew that.)

Maybe we should explain ourselves again? We're not advocating for free WiFi at airports just because we blog and don't like to pay for things. It's a service that should be part of what we buy with the passenger facility fees we pay every time we buy an airline ticket--in our opinion. You wouldn't pay $9.95 for a "day pass" to use the bathroom at an airport would you?

Related Stories:
· Airport WiFi coverage [Jaunted]
· Overall Passenger Airport Satisfaction [J.D. Power And Associats]

[Photo: phil schatz]

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free Wi-Fi in Tampa

I agree, airports should provide this as a basic service, like public restrooms, without charge, especially since we have to waste so much time in airports when we travel.  J.D.Powers ranks Tampa International Airrport 15th in the medium-size airports, but it's got free Wi-Fi everywhere, all the time.  For free!
http://www.tampaairport.com/about/guest_services/faq.asp#wifi
travelina on June 6, 2007 at 3:58 PM #Permalink

free Wi-Fi Anchorage

     The main (south) terminal at Ted Stevens airport in Anchorage has free Wi-Fi, but I've had trouble connecting at some of the gates down the C concourse.  I don't know if that's a general problem, or just an issue with my laptop.  
tgreale on October 25, 2007 at 2:47 PM #Permalink

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