Jaunted

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JetBlue is in the Holiday Spirit

Upon arrival at LAS late last week it was clear that JetBlue was running a tad behind as far as flights East were concerned. Our flight was delayed two hours, but our more immediate concern was would we make our connection at JFK? Knowing we were on the last flight from JFK to BOS, visions of spending the night on a dirty JFK floor filled our heads. The JetBlue desk jockey assured us we would make the connection.

When we arrived at JFK not only did we make our connection, but JetBlue held the plane so all passengers with connections could get on board. Fair enough. Our flight ended up landing in Boston maybe 15 minutes later than it was originally scheduled to, again, fair enough.

So imagine the surprise we had when a letter appeared in our inbox two days ago.

JetBlue didn't have to do this. After all, they ended up getting us to our final destination on time, which is really the endgame. However, the fact that the airline issued us this voucher sure will earn them a egoboo heading into the sketchy winter flying season.

Full-length JetBlue email is here.