Who's the King of the Lost Luggage?
There's a long list of complaints people often make about airlines, but a recent study by the European Consumer Centre confirms that lost luggage problems top the list, at least in Europe.
In the survey, they found that 33% of all complaints from passengers were about lost luggage, and that the number had doubled since 2005. The biggest offenders were Ryanair and Aer Lingus--funny, because we always thought British Airways was the champion of lost luggage. (Perhaps we got that mixed up with their terrible record of flight punctuality?)
The European Consumer Centre thinks that the penalties airlines pay over lost luggage should be higher, and that there should be a mandatory emergency payment made to all passengers when their luggage is lost. But wouldn't that spoil the fun of trying to use the same set of clothes for three or four days?
Related Stories:
· European Carriers to Receive Harsher Penalties [eTravel]
· Another Bad Day for BA [Jaunted]
[Photo: jasonpearce]
Leave a Comment
Not yet a member? Click here to become a member.
Already a member? Login below: