Skybus *Had* a Phone Number
Calling Skybus? When pigs fly...
Yesterday, after giving it considerable thought, Chris Elliott published the phone numbers of Skybus' top executives. His thinking went that if the airline asks that people email rather than phone in complaints, the company should respond to those emails. Chris says Skybus wasn't doing that, and went ahead with giving consumers the contact info they needed to resolve problems.
Until the Skybus people changed their phone numbers.
So stranded and wronged passengers were stuck again, and Chris stepped up with more ammunition: cell phone numbers for the same five Skybus execs. There's no telling how long until they change these, too, but for now it's Chris 2-Skybus 1.
[Photo: InterAir Media]