As the rest of Clear's members continue to worry about their refunds now that the "registered traveler" service has crapped out, Starwood Hotels' Starwood Preferred Guests members can breathe a little easier. That's because the loyalty program is offering 10,000 SPG points for any SPG member who signed up for Clear through the three-month free trial offer the program extended to its members.
Here's the official letter from SPG:
If you’re an SPG® member who purchased a subscription to Clear after accepting the SPG three-month free trial offer, we would like to credit your account with 10,000 Starpoints® for this unforeseen inconvenience. Please fax proof of your purchase (your Clear receipt or a credit card statement with the Clear/Verified Identity Pass, Inc. charge) along with your SPG number to 519-633-5865 before July 30, 2009 to receive your Starpoints. We will verify your Clear enrollment was processed through the Starwood Preferred Guest promotional site, then credit the Starpoints within 7 business days from receipt of eligible proof.
Remember: This is for SPG members who signed up for Clear through the three-month free trial offer. Coincidentally, we signed up for Clear through this exact offer but since there were no Clear stations near us to complete the in-person portion of the application, we never actually bought a Clear card. (We did get an email saying that all our information has been purged from their system.)
In the meantime, regular old Clear "suckers" can visit FlyClear.com for questions about their membership and refunds.
Related Stories:
· Clear Card Ceases Operations, And We Saw It Coming [Jaunted]
· Starwood Preferred Guests Get Clear Cards for Christmas [HotelChatter]]]>