Jaunted

So as of April 15th Skybus has cancelled service to Chattanooga and Toronto/Niagara.  I had tickets from Chattanooga to Columbus on April 16th and Columbus to Toronto/Niagara on April 17th, both of which got cancelled.  I was informed (via email) that I would get a refund in 30-60 days.  30-60 days? REDICULOUS considering I booked the tickets in January and won't even get a refund until after I need to fly.  Emails go unanswered....and there is no 800 number.  That didn't stop me however.  Skybus has two main numbers in Columbus 614-246-8800 and 614-947-3000 (both are trunk lines).  You won't have anyone answer the number ending in 000 but can call directly to anyones extension by using say 8807 for Jill Christopher, the Director of Inflight, or 3004 for Kate Bucklet in Customer Service.  Don't be suprised when they are caught off guard, as they do not want their customers calling them directly....but you can sure speed up the process if you do!